Blank Window w 8.2
Problem: Getting a blank Path Finder window when I launch. (See screen shot.) Quitting app and re-launching doesn't fix it. Rebooting computer doesn't fix it. Deleted PF app and re-installed. Same problem.
I'm a PF user for many years--never encountered problems like this before.
Using PF v8.2 on a MacBook Pro (2013) running High Sierra 10.13.6.
Any suggestions?
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1 Posted by Jörg Trieu on 14 Sep, 2018 07:53 PM
Hello Support
I have the same Problem.
Pathfinder startet with a blank window.
Path Finder Support Team closed this discussion on 15 Sep, 2018 02:18 PM.
Path Finder Support Team re-opened this discussion on 15 Sep, 2018 02:19 PM
Support Staff 2 Posted by Path Finder Sup... on 15 Sep, 2018 02:19 PM
Hi,
Please make sure to reinstall Path Finder cleaning up its preferences files:
http://support.cocoatech.com/kb/installation-and-compatibility/how-...
Let me know how it goes.
Best Regards,
Jordan
Path Finder Support Team
Path Finder Support Team closed this discussion on 15 Sep, 2018 02:19 PM.
Jörg Trieu re-opened this discussion on 15 Sep, 2018 02:38 PM
3 Posted by Jörg Trieu on 15 Sep, 2018 02:38 PM
Thank you for your fast responese time.
Am 15.09.18, 16:19 schrieb "Path Finder Support Team" <[email blocked]>:
From: Path Finder Support Team (Cocoatech Support)
Subject: Blank Window w 8.2
Hi,
Please make sure to reinstall Path Finder cleaning up its preferences files:
1. Delete Path Finder and its traces according to the article:
http://support.cocoatech.com/kb/installation-and-compatibility/how-do-i-completely-uninstall-path-finder
2. Download the latest version of the app from our site
3. Launch Path Finder and move it to the Apps folder as the app suggests
Let me know how it goes.
Best Regards,
Jordan
Path Finder Support Team
View this discussion at our support site online: http://support.cocoatech.com/discussions/problems/114415-blank-window-w-82
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Path Finder Support Team closed this discussion on 15 Sep, 2018 03:08 PM.