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Blank Window w 8.2

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J Kurt Mueller

14 Sep, 2018 05:52 PM

Problem: Getting a blank Path Finder window when I launch. (See screen shot.) Quitting app and re-launching doesn't fix it. Rebooting computer doesn't fix it. Deleted PF app and re-installed. Same problem.

I'm a PF user for many years--never encountered problems like this before.

Using PF v8.2 on a MacBook Pro (2013) running High Sierra 10.13.6.

Any suggestions?

• Screen_Shot_2018-09-14_at_10.44.10_AM.PDF 224 KB

1. 1 Posted by Jörg Trieu on 14 Sep, 2018 07:53 PM

   

   Hello Support

   I have the same Problem.
   Pathfinder startet with a blank window.

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2. Path Finder Support Team closed this discussion on 15 Sep, 2018 02:18 PM.

3. Path Finder Support Team re-opened this discussion on 15 Sep, 2018 02:19 PM

4. Support Staff 2 Posted by Path Finder Sup... on 15 Sep, 2018 02:19 PM

   

   Hi, 

   Please make sure to reinstall Path Finder cleaning up its preferences files: 

   1. Delete Path Finder and its traces according to the article: 
      http://support.cocoatech.com/kb/installation-and-compatibility/how-...
      
   2. Download the latest version of the app from our site
      
   3. Launch Path Finder and move it to the Apps folder as the app suggests

   Let me know how it goes. 

   Best Regards, 
   Jordan
   Path Finder Support Team 

   • Edit

5. Path Finder Support Team closed this discussion on 15 Sep, 2018 02:19 PM.

6. Jörg Trieu re-opened this discussion on 15 Sep, 2018 02:38 PM

7. 3 Posted by Jörg Trieu on 15 Sep, 2018 02:38 PM

   

   Thank you for your fast responese time.

   Am 15.09.18, 16:19 schrieb "Path Finder Support Team" <[email blocked]>:

       From: Path Finder Support Team (Cocoatech Support)
       Subject: Blank Window w 8.2
       
       Hi,
       
       Please make sure to reinstall Path Finder cleaning up its preferences files:
       
       1. Delete Path Finder and its traces according to the article:
       http://support.cocoatech.com/kb/installation-and-compatibility/how-do-i-completely-uninstall-path-finder
       2. Download the latest version of the app from our site
       3. Launch Path Finder and move it to the Apps folder as the app suggests
       
       Let me know how it goes.
       
       Best Regards,
       Jordan
       Path Finder Support Team
       
       
       
       
       
       View this discussion at our support site online: http://support.cocoatech.com/discussions/problems/114415-blank-window-w-82
       
       ---
       
       Reply with #ignore to stop receiving notifications for this discussion.

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8. Path Finder Support Team closed this discussion on 15 Sep, 2018 03:08 PM.