Terminal Module Hung

Incanto's Avatar

Incanto

22 Aug, 2018 05:14 PM

Since THE UPGRADE, the Terminal module loads, but stops before linking to bash or whatever, the result being neither cursor click nor key press may invade that secret space. I have to take all these glitches lightly or I would give up on Path Finder, but inexplicably, I still like it. See the attached rendering . . .

  1. Support Staff 1 Posted by Path Finder Sup... on 24 Aug, 2018 03:00 PM

    Path Finder Support Team's Avatar

    Hi Fred, 

    Please follow the instruction and check if the issue still persists: 

    1. Make sure that Path Finder is located in the Applications folder

    2. Open your terminal and paste the following command to check if Path Finder has been slapped with the quarantined extended attribute:
      xattr /Applications/"Path Finder.app"

    3. If you see com.apple.quarantine returned as output from that last command, then go ahead and run this next command:
      xattr -d com.apple.quarantine /Applications/"Path Finder.app"

    You won't get any feedback or output from that command, but that's okay because you can just run the first command again to see for yourself if the com.apple.quarantine attribute shows up again. It shouldn't, and now Path Finder is freed from Apple quarantine jail. Restart your PathFinder now. 

    Don't hesitate to contact us should any questions arise. 

    Best Regards,
    Jordan
    Path Finder Support Team 

  2. Path Finder Support Team closed this discussion on 24 Aug, 2018 03:00 PM.

  3. Incanto re-opened this discussion on 02 Sep, 2018 09:15 PM

  4. 2 Posted by Incanto on 02 Sep, 2018 09:15 PM

    Incanto's Avatar

    The terminal based suggestion revealed, via xattr, that PF has not been "slapped with the quarantined extended attribute," as was suggested as a possibility. After running xattr as directed, after a brief pause, a new prompt appears with nothing else. So I'm still left with a non-functioning Terminal module, as well as a non-functioning file compare, which I've written about before, and elsewhere today. It's tempting to think staff is so swamped with trying to get this "beta release" up to speed that many things are not being addressed. I'd like to have you chime in on this and disabuse me of the thought . . .

  5. Support Staff 3 Posted by Path Finder Sup... on 03 Sep, 2018 02:01 PM

    Path Finder Support Team's Avatar

    Hi Fred, 

    May I ask you to follow the instruction and check if the issue still persists: 

    1. Delete Path Finder and its traces according to the article: 
      http://support.cocoatech.com/kb/installation-and-compatibility/how-...
    2. Download the latest version of the app from our site
    3. Copy zipped app to the Applications folder
    4. Unzip it into the Apps folder and launch

    Let me know how it goes. 

    Best Regards, 
    Jordan
    Path Finder Support Team 

  6. Path Finder Support Team closed this discussion on 03 Sep, 2018 02:01 PM.

  7. Incanto re-opened this discussion on 03 Sep, 2018 05:50 PM

  8. 4 Posted by Incanto on 03 Sep, 2018 05:50 PM

    Incanto's Avatar

    Jordan . . .
    Nothing changed regarding the failure of the Terminal module to complete its link up to bash. Same as before. Useless.
    What did change, and how aggravating!, is that all the modifications I've made, the fonts and browser window appearance, a couple of different saved/named sidebars, a few other things I'm sure that I haven't found yet, are gone, kaput.
    You've got an angry client base here, some of whom have given up on PF, and I find it easy to understand why.
    FW

  9. Support Staff 5 Posted by Path Finder Sup... on 03 Sep, 2018 06:01 PM

    Path Finder Support Team's Avatar

    Hi Fred, 

    Thank you for reporting this issue to ous. 

    Forwarding the additional details to our developers now for further investigation. 

    Please accept my apologies for the lost custom preferences. 
    Make sure to let us know should any further questions arise. 

    Best Regards, 
    Jordan
    Path Finder Support Team 

  10. Path Finder Support Team closed this discussion on 03 Sep, 2018 06:01 PM.

  11. Incanto re-opened this discussion on 12 Sep, 2018 03:28 AM

  12. 6 Posted by Incanto on 12 Sep, 2018 03:28 AM

    Incanto's Avatar

    PF 8.2: The uselessness of the Terminal module has not been fixed in this upgrade. Just to let you know. That's not a fatal flaw, but added to all the others leads one to pessimism that this mess will ever be cleaned up.

  13. Path Finder Support Team closed this discussion on 12 Sep, 2018 09:20 AM.

  14. Path Finder Support Team re-opened this discussion on 12 Sep, 2018 09:20 AM

  15. 7 Posted by Incanto on 04 Dec, 2018 02:48 AM

    Incanto's Avatar

    In PF 8.3.6 the uselessness of the Terminal module has not been addressed; it still does not complete a link up to bash. The terminal module shows up but has not connected to bash. Still. Any hope of getting this to work?

  16. Support Staff 8 Posted by Path Finder Sup... on 04 Dec, 2018 03:42 PM

    Path Finder Support Team's Avatar

    Hi, 

    Have you tried changing the default Terminal in Preferences as a workaround?

    Best Regards,
    Jordan 
    Path Finder Support Team

  17. Path Finder Support Team closed this discussion on 04 Dec, 2018 03:42 PM.

  18. Incanto re-opened this discussion on 05 Dec, 2018 05:24 PM

  19. 9 Posted by Incanto on 05 Dec, 2018 05:24 PM

    Incanto's Avatar

    Sure, I can have the default be terminal.app and be able to jump out to
    terminal from PF. But neither doing that nor having PF be the default
    terminal allows the PF Terminal Module to work. That's the issue.

  20. Support Staff 10 Posted by Path Finder Sup... on 06 Dec, 2018 10:32 AM

    Path Finder Support Team's Avatar

    Hi Fred,

    Thank you for the additional details. 
    I will ping our developers with this issue once again. 

    Please feel free to write us back and we will be happy to assist you.

    Best Regards,
    Jordan 
    Path Finder Support Team

  21. Path Finder Support Team closed this discussion on 06 Dec, 2018 10:32 AM.

  22. Incanto re-opened this discussion on 06 Dec, 2018 12:54 PM

  23. 11 Posted by Incanto on 06 Dec, 2018 12:54 PM

    Incanto's Avatar

    Well, you're welcome, I guess. Those details were abundantly clear in the
    original help ticket, but whatever. Thanks for paying attention.

  24. Path Finder Support Team closed this discussion on 06 Dec, 2018 04:26 PM.

  25. Path Finder Support Team re-opened this discussion on 06 Dec, 2018 04:27 PM

  26. 12 Posted by Incanto on 02 Apr, 2019 01:12 AM

    Incanto's Avatar

    It's time for me to bring this topic up again; the Terminal Module hangs without getting to the BASH prompt. The file uploaded on Aug 22 of last year still precisely applies, showing the hung module. It does not accept keystrokes. I should make clear that I'm not talking about evoking "Show in terminal", which works (once I've given iTerm permission to connect to PF). It is the Modular variety that does not work (on my system at least, which is a pretty standard Mac OS 10.14.3.) Nor does it matter if General->Terminal->Default Terminal is set to the native OS or iTerm in Preferences.
    Another "ping" to the developers, I guess.

  27. Support Staff 13 Posted by Path Finder Sup... on 03 Apr, 2019 11:26 AM

    Path Finder Support Team's Avatar

    Hi Fred,

    If you select Path Finder terminal as the default terminal, will it work when not added as a module?

    Looking forward to your reply.

    Best Regards,
    Jordan 
    Path Finder Support Team

  28. Path Finder Support Team closed this discussion on 03 Apr, 2019 11:26 AM.

  29. Incanto re-opened this discussion on 03 Apr, 2019 05:38 PM

  30. 14 Posted by Incanto on 03 Apr, 2019 05:38 PM

    Incanto's Avatar

    >
    > If you select Path Finder terminal as the default terminal, will it work
    > when not added as a module?
    >

    It loads up to the point the module version does. Like in the module
    example, it accepts no keystrokes. It seems to load bash and the *top *command
    I put in preferences, but it accepts no keyboard or mouse input. I've
    attached a screenshot.

  31. Support Staff 15 Posted by Path Finder Sup... on 03 Apr, 2019 06:29 PM

    Path Finder Support Team's Avatar

    Hi Fred,

    We have no other reports of this happening, so the issue seems to be specific to your setup.

    What is your default/login shell?
    What happens with PF Terminal if you have no start-up command? Or if your startup command is "bash"?

    May I ask you to reinstall according to the instructions below and check if the issue still persists?:

    1. Delete Path Finder and its traces according to the article: 
      http://support.cocoatech.com/kb/installation-and-compatibility/how-...
      (The AppCleaner option is highly recommended)
    2. Download the latest version of the app from our site
    3. Launch Path Finder and move it to the Apps folder as the app suggests

    Note that all your preferences will be lost.

    Let me know how it goes. 

    Best Regards, 
    Jordan
    Path Finder Support Team 

  32. Path Finder Support Team closed this discussion on 03 Apr, 2019 06:29 PM.

  33. Incanto re-opened this discussion on 03 Apr, 2019 07:09 PM

  34. 16 Posted by Incanto on 03 Apr, 2019 07:09 PM

    Incanto's Avatar

    Is there a way to preserve my modifications? Are they kept on disc in a
    file(s)?

  35. Support Staff 17 Posted by Path Finder Sup... on 03 Apr, 2019 07:49 PM

    Path Finder Support Team's Avatar

    Hi Fred,

    Later on Preferences can be restored if you have a copy of the following items:
    /Library/Application Support/Path Finder/ (folder) /Users/your username here/Library/Application Support/Path Finder/ (folder) /Users/your username here/Library/Preferences/com.cocoatech.pathfinder.plist (file)

    However, please do not restore them immediately after reinstall and test the Terminal first. 
    Then you may quit Path Finder, delete the new items above and copy back originals, and relaunch the app.

    Please feel free to write us back and we will be happy to assist you.

    Best Regards,
    Jordan 
    Path Finder Support Team

  36. Path Finder Support Team closed this discussion on 03 Apr, 2019 07:49 PM.

  37. Incanto re-opened this discussion on 03 Apr, 2019 09:37 PM

  38. 18 Posted by Incanto on 03 Apr, 2019 09:37 PM

    Incanto's Avatar

    I did all that you suggested, without changing a thing regarding use of the
    Terminal Module. I did lose all modifications; when I replaced the
    configuration files with the ones I'd copied from the old system, I got
    some of the mods back, not all.

  39. Support Staff 19 Posted by Path Finder Sup... on 04 Apr, 2019 09:09 PM

    Path Finder Support Team's Avatar

    Hi Fred,

    Which modifications were not preserved?

    What happens with PF Terminal if you have no start-up command? Or if your startup command is "bash"?

    Please feel free to write us back and we will be happy to assist you.

    Best Regards,
    Jordan 
    Path Finder Support Team

  40. Path Finder Support Team closed this discussion on 04 Apr, 2019 09:09 PM.

  41. Incanto re-opened this discussion on 05 Apr, 2019 12:31 AM

  42. 20 Posted by Incanto on 05 Apr, 2019 12:31 AM

    Incanto's Avatar

    Not sure why I'm getting this again. I already answered.

  43. Support Staff 21 Posted by Path Finder Sup... on 05 Apr, 2019 08:28 PM

    Path Finder Support Team's Avatar

    Hi Fred,

    Sorry about that. May I ask if this happens on one Mac only or multiple are affected?

    Could you send us a sample (a snapshot) of the PathFinder process in a separate file? This will enable us to analyze what happens with the application. Here's how to get it:

    1. Open Path Finder and reproduce the problem.
    2. Open Activity Monitor from the /Applications/Utilities folder.
    3. Select Path Finder in the process list. To help making a selection, type "Path Finder" in the Filter field.
    4. Click the Sample Process button in the toolbar - this will open a new window entitled "Sample of Path Finder" and a sample of the process is collected.
    5. Click Save and save the sample file.
    6. Close (Command-W) the Sample window opened in step 2.
    7. Send the sample file saved in step 5 to us.

    Looking forward to your reply.

    Best Regards,
    Jordan
    Path Finder Support Team

  44. Path Finder Support Team closed this discussion on 05 Apr, 2019 08:28 PM.

  45. Incanto re-opened this discussion on 05 Apr, 2019 09:15 PM

  46. 22 Posted by Incanto on 05 Apr, 2019 09:15 PM

    Incanto's Avatar

    I appreciate the further help. See the file attached.

  47. Support Staff 23 Posted by Path Finder Sup... on 10 Apr, 2019 10:50 PM

    Path Finder Support Team's Avatar

    Hi Fred, 

    Thank you for the sample! 

    I have forwarded your email to our developers. It may take some time to investigate the details of the issue. 

    Be sure to let us know should any additional questions arise. 

    Best Regards, 
    Jordan
    Path Finder Support Team

  48. Path Finder Support Team closed this discussion on 10 Apr, 2019 10:50 PM.

  49. Path Finder Support Team re-opened this discussion on 10 Apr, 2019 10:50 PM

  50. 24 Posted by Dan Barrett on 28 May, 2019 09:08 PM

    Dan Barrett's Avatar

    I'm seeing the same problem with the terminal not working. In my case, the pathfinder terminal doesn't seem to be compatible with the iterm2 shell integration scripts called from my .zshrc file. I had to wrap the script calls inside a test to get it to work correctly.

    if [[ "$LC_TERMINAL" =~ "iTerm" ]]; then
    .... fi

    Scripts here: https://iterm2.com/documentation-shell-integration.html

  51. Path Finder Support Team closed this discussion on 29 May, 2019 09:42 AM.

  52. Path Finder Support Team re-opened this discussion on 29 May, 2019 09:43 AM

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Already uploaded files

  • Terminal_Module.jpg 53.4 KB

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac