Thumbnails in very low resolution

wvdkerkhoff's Avatar

wvdkerkhoff

20 Jan, 2013 01:59 AM

I could not find a previous topic on this issue so here we go. Since upgrading to 6.1.2 (under Mountain Lion) I see my thumbnails in very low resolution (see picture). A bug? Or a wrong setting on my end somewhere?

  1. 1 Posted by Damazio on 22 Jan, 2013 02:06 AM

    Damazio's Avatar

    Before I forward this, have you tried

    • resize the thumbs
    • different image formats (png, bmp, icns)
    • disable/re-enable Show icon previews in View > Show View Options ?
  2. 2 Posted by wvdkerkhoff on 22 Jan, 2013 02:11 AM

    wvdkerkhoff's Avatar

    Hi,

    The answer to all your questions is Yes, done all of it but no change.
    Also note that some icons show properly and some don't and there seems
    to be no apparant reason as to why.

    Verstuurd vanaf mijn iPhone

    Op 22 jan. 2013 om 10:06 heeft Damazio
    <[email blocked]> het
    volgende geschreven:

    > From: Damazio (Cocoatech Support)
    > Subject: Thumbnails in very low resolution
    >
    > Before I forward this, have you tried
    >
    > - resize the thumbs
    > - different image formats (png, bmp, icns)
    > - disable/re-enable **Show icon previews** in **View > Show View Options** ?
    >
    >
    >
    >
    >
    > View this discussion at our support site online: http://support.cocoatech.com/discussions/problems/10908-thumbnails-in-very-low-resolution
    > To unsubscribe and stop receiving emails from http://support.cocoatech.com, visit
    > http://support.cocoatech.com/unsubscribe/a13ffd5ff9b8095cc2bf6803215c04ea4617c8e1
    >
    >

  3. 3 Posted by Damazio on 22 Jan, 2013 02:28 AM

    Damazio's Avatar

    Please attach a couple of those jpgs in your next post so I can test them. By the way, are you on a Retina Mac?

  4. 4 Posted by wvdkerkhoff on 22 Jan, 2013 10:34 PM

    wvdkerkhoff's Avatar

    Hi,

    It is not just jpg's, it is also the standard icon's that are generated for folders. And yes, I am on a Retina Mac.

    Op 22 jan. 2013, om 10:29 heeft "Damazio" <[email blocked]> het volgende geschreven:

    > From: Damazio (Cocoatech Support)
    > Subject: Thumbnails in very low resolution
    >
    > Please attach a couple of those `jpgs` in your next post so I can test them. By the way, are you on a Retina Mac?
    >
    >
    >
    >
    >
    > View this discussion at our support site online: http://support.cocoatech.com/discussions/problems/10908-thumbnails-in-very-low-resolution
    > To unsubscribe and stop receiving emails from http://support.cocoatech.com, visit
    > http://support.cocoatech.com/unsubscribe/a13ffd5ff9b8095cc2bf6803215c04ea4617c8e1
    >
    >

  5. 5 Posted by Damazio on 23 Jan, 2013 02:34 PM

    Damazio's Avatar

    Well, without a test subject, I can only advise you to report it on the ML thread or delete and reinstall Path Finder 6. You will need to re-enter your license information after reinstalling, so make sure to keep it on hand.

    There are 2 steps to take when deleting Path Finder 6, I'll guide you through both.

    First, find the Path Finder 6 app, and drag it to the Trash.

    Next, you'll need to find the Preferences file for PF6. To do so you need to access your library file. Click on the Go dropdown menu in the regular Finder, if you do not see Library listed, hold down the Option key and it will show up. Once the Library is open, go to Application Support and delete the entire Path Finder file.

    After both files are in the Trash, make sure to Empty the Trash, then Restart.

    Finally, redownload and reinstall Path Finder 6-(www.cocoatech.com). Enter your license information and you should be all set.

  6. 6 Posted by wvdkerkhoff on 26 Jan, 2013 12:56 AM

    wvdkerkhoff's Avatar

    Hi,

    Done all that, same result.

    Test object (one picture) attached:

    Regards,

    Willem van den Kerkhoff

    Op 23 jan. 2013, om 22:34 heeft "Damazio" <[email blocked]> het volgende geschreven:

    > From: Damazio (Cocoatech Support)
    > Subject: Thumbnails in very low resolution
    >
    > Well, without a test subject, I can only advise you to report it on the [ML](http://support.cocoatech.com/discussions/problems/6927-mountain-lion) thread or delete and reinstall Path Finder 6. You will need to re-enter your license information after reinstalling, so make sure to keep it on hand.
    >
    > There are 2 steps to take when deleting Path Finder 6, I'll guide you through both.
    >
    > First, find the Path Finder 6 app, and drag it to the Trash.
    >
    > Next, you'll need to find the Preferences file for PF6. To do so you need to access your library file. Click on the Go dropdown menu in the regular Finder, if you do not see Library listed, hold down the Option key and it will show up. Once the Library is open, go to Application Support and delete the entire Path Finder file.
    >
    > After both files are in the Trash, make sure to Empty the Trash, then Restart.
    >
    > Finally, redownload and reinstall Path Finder 6-(www.cocoatech.com). Enter your license information and you should be all set.
    >
    >
    >
    >
    >
    > View this discussion at our support site online: http://support.cocoatech.com/discussions/problems/10908-thumbnails-in-very-low-resolution
    > To unsubscribe and stop receiving emails from http://support.cocoatech.com, visit
    > http://support.cocoatech.com/unsubscribe/a13ffd5ff9b8095cc2bf6803215c04ea4617c8e1
    >
    >

  7. 7 Posted by Damazio on 26 Jan, 2013 10:44 PM

    Damazio's Avatar

    All good here, as you can see, so it must be related to either ML or the Retina monitor. Don't forget the ML thread linked above is being watched by the dev, so don't forget to post it there.

  8. Damazio closed this discussion on 26 Jan, 2013 10:44 PM.

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