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PF8 completely blank!!!!!!!!!!!

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franctastic

18 Jun, 2018 02:59 PM

PF8 completely blank.

I haven't rebooted several times, and it's totally blank!
attached videos

Problems and more problems and more problems and more problems...

• 2018-06-18_16-53-57.mp4 13.3 MB
• 2018-06-18_16-53-35.png 81.8 KB

1. Support Staff 1 Posted by Path Finder Sup... on 18 Jun, 2018 03:13 PM

   

   Hi Franc, 

   Sorry for the inconvenience. 
   May I ask you to follow the instruction and check if the issue still persists: 

   1. Delete Path Finder and its traces according to the article: 
      http://support.cocoatech.com/kb/installation-and-compatibility/how-...
      
   2. Download the latest version of the app from our site
      
   3. Copy zipped app to the Applications folder
      
   4. Unzip it into the Apps folder and launch

   Let me know how it goes. 

   Best Regards, 
   Jordan
   Path Finder Support Team 

   • Edit

2. Path Finder Support Team closed this discussion on 18 Jun, 2018 03:13 PM.

3. franctastic re-opened this discussion on 18 Jun, 2018 08:08 PM

4. 2 Posted by franctastic on 18 Jun, 2018 08:08 PM

   

   and I will lose all configurations and customizations ...

   Problems and more problems and lost of my time ...

   PF8 is a disaster!

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5. Path Finder Support Team closed this discussion on 18 Jun, 2018 08:09 PM.

6. Path Finder Support Team re-opened this discussion on 18 Jun, 2018 08:09 PM

7. 3 Posted by Randall on 21 Jun, 2018 10:12 PM

   

   And yes, I've done all that twice as well. No luck.

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8. 4 Posted by Randall on 21 Jun, 2018 10:33 PM

   

   Ok guys, I've had it. PF8 is the absolute worst upgrade I've seen in 10 years of being a registered Pathfinder user, and paying for upgrades for every version since I started.

   I've had to revert to PF7, as v8 is just too unstable and problematic.

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9. 5 Posted by franctastic on 21 Jun, 2018 10:51 PM

   

   PF8 is a disaster!

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10. 6 Posted by Brian on 22 Jun, 2018 03:52 AM

    

    Yeah, Path Finder 8 hangs my system every single day. Cannot open Messages app frequently & then once that happens I can't Quit Path Finder or even restart / shutdown my system. It seems to hang one thing and then it's like all my other apps start to hang one by one.

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11. Path Finder Support Team closed this discussion on 22 Jun, 2018 11:13 AM.

12. Path Finder Support Team re-opened this discussion on 22 Jun, 2018 11:14 AM

13. 7 Posted by makis.panagioti... on 12 Feb, 2019 11:50 AM

    

    Delete the pathfinder again and again. Delete ~/Library/Preferences/com.cocoatech.PathFinder.plist again and again. Restart, reboot, ....and then the other day....just a blank window.

    Please help!!!!

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14. Support Staff 8 Posted by Path Finder Sup... on 12 Feb, 2019 12:14 PM

    

    Hi, 

    Have you tried using AppCleaner? As the instructions above suggest. 

    Looking forward to your reply. 

    Best Regards,
    Jordan 
    Path Finder Support Team

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15. Path Finder Support Team closed this discussion on 12 Feb, 2019 12:14 PM.

16. makis.panagiotidis re-opened this discussion on 12 Feb, 2019 12:28 PM

17. 9 Posted by makis.panagioti... on 12 Feb, 2019 12:28 PM

    

    I have "CleanMyMac X" (Full Commercial Version) and clean it. But after somedays the problem persist again...and again!!!

    Very frustrating problem with the latest 8 Version of Pathfinder.
    10.14.3 Mojave Os.
    NVIDIA GeForce GT 750M 2048 MB
    Intel Iris Pro 1536 MB

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18. 10 Posted by makis.panagioti... on 12 Feb, 2019 12:38 PM

    

    When i remove the application and install it again everything works Ok for 1,2,3,10 days and then .... again the same problem. Blank Window!!!

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19. Path Finder Support Team closed this discussion on 13 Feb, 2019 08:04 AM.

20. Path Finder Support Team re-opened this discussion on 13 Feb, 2019 08:06 AM

21. Support Staff 11 Posted by Path Finder Sup... on 13 Feb, 2019 08:06 AM

    

    Hi Franc,

    Please try to pay attention if there is a particular pattern. 
    Perhaps we will be able to track this issue down to some particular steps or an app. 

    Sorry for the inconvenience. Please feel free to write us back and we will be happy to assist you.

    Best Regards,
    Jordan 
    Path Finder Support Team

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22. Path Finder Support Team closed this discussion on 13 Feb, 2019 08:06 AM.