Mail Backup X

sdevan45's Avatar

sdevan45

25 Apr, 2018 11:34 PM

Mail Backup X is a mail archiving application.. When I invoke it, the dropdown menus in the menu bar don't drop down. I have to switch to the standard Finder, and then switch back to the Mail Backup X drop down a menu (eg, File, etc) before I can get the menuing system in the menubar to work. Another solution is to open a Path Finder window and then switch back to Mail Backup X to get the Mail Backup X menuing system to work correctly.

Thanks,
Steve

  1. Support Staff 1 Posted by Path Finder Sup... on 26 Apr, 2018 01:40 PM

    Path Finder Support Team's Avatar

    Hi Steve,

    Thanks for reaching out! 

    Any chance make a screen recording of the issue? 
    To make a screen recording please follow the steps below: 
    1. Launch Finder>Applications>Quick Time Player. 
    2. Tray Menu>File>New Screen Recording. 

    I believe this is going to help us a lot! Looking forward to your reply. 

    Best regards,
    Jordan
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 26 Apr, 2018 01:40 PM.

  3. steven devan re-opened this discussion on 26 Apr, 2018 01:53 PM

  4. 2 Posted by steven devan on 26 Apr, 2018 01:53 PM

    steven devan's Avatar

    Hey Jordan

    Too large to email. You can download it from here:
    https://www.dropbox.com/s/ee7ht5eebruix0e/Screen%20Recording.mov.zip?dl=0

    Steve

  5. Path Finder Support Team closed this discussion on 07 May, 2018 01:37 PM.

  6. Path Finder Support Team re-opened this discussion on 07 May, 2018 01:38 PM

  7. 3 Posted by Matthew Perry on 09 Nov, 2018 05:39 AM

    Matthew Perry's Avatar

    Hi.
    Even I use Mail Backup X. It is good in many respects.
    You can contact the support team. They respond quite fast. Moreover, it is free to take their service. Maybe you could get a quicker solution, directly from their side.

  8. 4 Posted by Matthew Perry on 09 Nov, 2018 05:42 AM

    Matthew Perry's Avatar

    By support team, I mean the support team of Inventpure.: http://www.mailbackupx.com/contact-us.html

  9. Path Finder Support Team closed this discussion on 09 Nov, 2018 02:50 PM.

  10. Path Finder Support Team re-opened this discussion on 09 Nov, 2018 02:51 PM

  11. Support Staff 5 Posted by Path Finder Sup... on 09 Nov, 2018 02:51 PM

    Path Finder Support Team's Avatar

    Hi, 

    Thank you for your suggestion. 

    Our developers will consider this option as soon as possible. 

    Please feel free to write us back and we will be happy to assist you.

    Best Regards,
    Jordan 
    Path Finder Support Team

  12. Path Finder Support Team closed this discussion on 09 Nov, 2018 02:51 PM.

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