integration with outlook is not working

rvillane's Avatar

rvillane

14 Mar, 2018 12:00 PM

Hi , I'm using PF 7.6.2 and outlook client 16.10, and I have outlook setup as default client on Mail preferences, however, when I try to send a text file as an attachment from PF, nothing happens , no error, but no attachment either.

Any ideas ?

  1. Support Staff 1 Posted by Path Finder Sup... on 16 Mar, 2018 08:07 AM

    Path Finder Support Team's Avatar

    Hi,

    Path Finder is unable to duplicate some system functionality that is embedded in the Finder,
    and removing or disabling the Finder will break these functions.
    Also, a few applications are hard-wired directly to the Finder and are unable to communicate with any other file browser.

    But I will, of course, submit a feature request to our developers to review the Outlook integration. 

    Please feel free to write us back and we will be happy to assist you.

    Best Regards,
    Jordan
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 16 Mar, 2018 08:07 AM.

  3. rvillane re-opened this discussion on 16 Mar, 2018 08:35 PM

  4. 2 Posted by rvillane on 16 Mar, 2018 08:35 PM

    rvillane's Avatar

    I'm currently evaluating PF and one of the key features advertised in your website is integration with outlook, then I don't really understand when you say you are opening a ticket requesting this feature

    Sent from my iPhone

  5. Support Staff 3 Posted by Path Finder Sup... on 17 Mar, 2018 01:47 PM

    Path Finder Support Team's Avatar

    Hi, 

    At this point, Outlook integration can be used as the default e-mail client with PathFinder. 
    But, unfortunately, there is an issue with attachments, which we've reported to our developers. 
    Chances are this will be fixed in the upcoming version. 

    Sorry for the inconvenience. Please feel free to write us back and we will be happy to assist you.

    Best Regards,
    Jordan
    Path Finder Support Team

  6. Path Finder Support Team closed this discussion on 17 Mar, 2018 01:47 PM.

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