Memory leak on High Sierra

gendalf's Avatar

gendalf

07 Mar, 2018 05:48 PM

Hi,

Hope someone is still alive aboard Cocoatech team and will respond. I have sent emails, posted to existing discussion and got no response form support team.
I posted in the following discussion:
http://support.cocoatech.com/discussions/problems/84025-memory-leak

PF memory utilization goes almost to 4GB.
As I write this PF is at 2.86GB

In the discussions I've seen other people having the same issue?
Is this a known bug or is there a way to fix this?

  1. Support Staff 1 Posted by Path Finder Sup... on 08 Mar, 2018 07:04 AM

    Path Finder Support Team's Avatar

    Hi,

    Please follow the instruction and check if the issue still persists: 
    - Close all extra PathFinder windows (leave only one opened) - Open View Options (⌘+J)  - Choose "Restore all defaults" at the bottom

    Let me know if this makes a difference. 

    Best Regards,
    Jordan
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 08 Mar, 2018 07:04 AM.

  3. gendalf re-opened this discussion on 13 Mar, 2018 11:05 AM

  4. 2 Posted by gendalf on 13 Mar, 2018 11:05 AM

    gendalf's Avatar

    Hi,

    I only have one window open as a rule.
    Did set View Options to defaults.

    Path Finder just jumped to 3.4Gb again.

    Kind regards,
    Dmitry

  5. Support Staff 3 Posted by Path Finder Sup... on 13 Mar, 2018 12:08 PM

    Path Finder Support Team's Avatar

    Hi Dmitry,

    Thanks for checking this. 

    Unfortunately, this is a known issue. 
    In such case, I can only suggest keeping an eye open for the further PathFinder versions. 

    Sorry for the inconvenience. Please feel free to write us back and we will be happy to assist you.

    Best Regards,
    Jordan
    Path Finder Support Team

  6. Path Finder Support Team closed this discussion on 13 Mar, 2018 12:08 PM.

  7. gendalf re-opened this discussion on 13 Mar, 2018 12:36 PM

  8. 4 Posted by gendalf on 13 Mar, 2018 12:36 PM

    gendalf's Avatar

    Thank you for response.

    As this have come up in discussion forums I’d hope the patch is on it’s way. It makes using PF really frustrating :(

    thank you,
    Dmitry

  9. Path Finder Support Team closed this discussion on 13 Mar, 2018 12:39 PM.

  10. Path Finder Support Team re-opened this discussion on 13 Mar, 2018 12:39 PM

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