Path Finder 7 won't launch

laurence's Avatar

laurence

11 Jan, 2018 12:41 PM

After 2 years of use on this Mac, this morning Path Finder 7 hangs on launch.
MacOS 10.12.6 13-inch MacBook Pro (early 2015) 16GB RAM, 500GB SSD

Help!

  1. 1 Posted by a14th on 11 Jan, 2018 02:28 PM

    a14th's Avatar

    Which version of PF? I had one that started to issue a prompt every time I launched it. It wanted to know if I wanted it copied over to the user Application folder (which it already was in). You can say yes or no to that. If no, it asks again next time. If yes, it hangs. You can turn off the prompt too.

    You might have hit some combination of this. The prompt to move the app is really bizarre and should just be dropped IMO.

  2. Path Finder Support Team closed this discussion on 11 Jan, 2018 04:15 PM.

  3. Path Finder Support Team re-opened this discussion on 11 Jan, 2018 04:16 PM

  4. Support Staff 2 Posted by Path Finder Sup... on 11 Jan, 2018 04:16 PM

    Path Finder Support Team's Avatar

    Hi Laurence, 

    Thanks for reaching out! 

    May I ask you to follow the instruction and check if the issue still persists: 

    1. Delete Path Finder and its traces according to the article: 
      http://support.cocoatech.com/kb/installation-and-compatibility/how-...
    2. Download the latest version of the app from our site
    3. Copy zipped app to the Applications folder
    4. Unzip it into the Apps folder and launch

    Let me know how it goes. 

    Best Regards, 
    Jordan
    Path Finder Support Team 

  5. Path Finder Support Team closed this discussion on 11 Jan, 2018 04:16 PM.

  6. a14th re-opened this discussion on 11 Jan, 2018 04:25 PM

  7. 3 Posted by a14th on 11 Jan, 2018 04:25 PM

    a14th's Avatar

    Note that unzipping the linked-to 7.4.1 PF zip file will also create a __MACOSX directory:
    __MACOSX/Path Finder.app/Contents/Helpers/Reveal.app

    From what I can tell, this directory is not needed, and can be ignored. See this article:

    https://superuser.com/questions/104500/what-is-macosx-folder

  8. Path Finder Support Team closed this discussion on 11 Jan, 2018 04:55 PM.

  9. Path Finder Support Team re-opened this discussion on 11 Jan, 2018 04:55 PM

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