Bug: Folders are identified as Links! Very confusing!

normen.mueller's Avatar

normen.mueller

14 Dec, 2017 07:26 PM

Hi,

When you create a link to a folder, PathFinder adds a little black arrow to this "folder link". Nice!

However, since High Sierra, there are a lot of /normal/ folders having this little black arrow. This is really confusing!

Please fix as soon as possible.

BR, /nm

  1. Support Staff 1 Posted by Path Finder Sup... on 15 Dec, 2017 08:24 PM

    Path Finder Support Team's Avatar

    Hi Normen,

    Thanks for reaching out! 

    We haven't received reports of this particular issue yet. 
    Is there any chance that you use a specific software that could cause this? 
    As far as I understand, you've upgraded your macOS to High Sierra without re-installing your PathFinder, is that correct? 

    Looking forward to your reply. 

    Best Regards,
    Jordan 
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 15 Dec, 2017 08:24 PM.

  3. normen.mueller re-opened this discussion on 15 Dec, 2017 08:25 PM

  4. 2 Posted by normen.mueller on 15 Dec, 2017 08:25 PM

    normen.mueller's Avatar

    Yes, I've updated macOS to High Sierra w/o re-installing PathFinder.

    No, I've no "special" software running. At least I'm not aware of any.

    Any suggestions?

  5. Support Staff 3 Posted by Path Finder Sup... on 15 Dec, 2017 08:31 PM

    Path Finder Support Team's Avatar

    Hi, 

    In this case, I'd suggest re-installing your PathFinder having cleaned up all of its preferences and traces. 
    Sometimes, upgrading the OS causes issues. Here's an instruction in case you'd like to give it a try: 

    1. Delete Path Finder and its traces according to the article: 
      http://support.cocoatech.com/kb/installation-and-compatibility/how-...
    2. Download the latest version of the app from our site
    3. Copy zipped app to the Applications folder
    4. Unzip it into the Apps folder and launch

    Let me know how it goes. 

    Best Regards, 
    Jordan
    Path Finder Support Team 

  6. Path Finder Support Team closed this discussion on 15 Dec, 2017 08:31 PM.

  7. normen.mueller re-opened this discussion on 15 Dec, 2017 08:45 PM

  8. 4 Posted by normen.mueller on 15 Dec, 2017 08:45 PM

    normen.mueller's Avatar

    No -- not better.

    I still have folders marked w/ a little black arrow although those are proper folders.

    E.g.

    ```
    [~]
    $ tree -L 2 Cloud/
    Cloud/
    ├── Google\ Drive
    │   ├── [email blocked]
    │   ├── [email blocked]
    │   └── [email blocked]
    ```

    All of those are proper folders but 'mausmenschi...' is mared to be a sym link.
    However, in the column 'Kind' the value is 'Folder' and not 'Symbolic Link'.

    Update: In this example, the folder names are the full email addresses and are unfortunately blocked by your system.The folder names are for example 'normen.mueller(at)gmail.com'. The '(at)' is the real at-sign, though.

    Update: But I'm pretty sure, that this bug is /not/ related to the folder names. As I also have very simple folder names --- being links, actually --- and there the error happens as well. Frist I also thought the bug might related to my folder/ link names. But that is not the case.

  9. Support Staff 5 Posted by Path Finder Sup... on 15 Dec, 2017 08:54 PM

    Path Finder Support Team's Avatar

    Hi,

    I see, sorry for suggesting re-installing in this case. 

    Could you please specify, do these arrows appear on all of your folders or only on those which are stored in a cloud? 
    Anything special about these folders that are shown with an arrow? Any additional details would be useful. 

    Looking forward to your reply. 

    Best Regards,
    Jordan
    Path Finder Support Team

  10. Path Finder Support Team closed this discussion on 15 Dec, 2017 08:54 PM.

  11. normen.mueller re-opened this discussion on 15 Dec, 2017 08:57 PM

  12. 6 Posted by normen.mueller on 15 Dec, 2017 08:57 PM

    normen.mueller's Avatar

    Yeah... all my settings are gone :(

    Let's keep this thread open. I'll collect further info in future and post those here.

    But, yes, it appears also on "folder links" not pointing to a folder synced w/ any cloud.

  13. Path Finder Support Team closed this discussion on 16 Dec, 2017 03:17 PM.

  14. Path Finder Support Team re-opened this discussion on 16 Dec, 2017 03:17 PM

  15. 7 Posted by normen.mueller on 11 Jan, 2018 08:02 AM

    normen.mueller's Avatar

    This problem still exists and is very annoying and confusing.

    Let me try to explain again: I have a Google Drive folder synced on my laptop. On various places on my laptop I have links to this Google Driver folder and sub-folders.

    Those links are marked correctly. BUT, the proper Google Drive folders having links pointing to them are now marked as links as well ... but those a the proper directories, no links. The Google Drive folder, however, not having a link pointing to them, are marked correctly as proper directories.

  16. Support Staff 8 Posted by Path Finder Sup... on 12 Jan, 2018 04:21 PM

    Path Finder Support Team's Avatar

    Hi Normen,

    May I ask you to provide me with a few screenshots for additional investigation? 

    Looking forward to your reply. 

    Best Regards,
    Jordan
    Path Finder Support Team

  17. Path Finder Support Team closed this discussion on 12 Jan, 2018 04:21 PM.

  18. normen.mueller re-opened this discussion on 13 Jan, 2018 02:00 PM

  19. 9 Posted by normen.mueller on 13 Jan, 2018 02:00 PM

    normen.mueller's Avatar

    Hi Jordan,

    please find attached a screen shot.

    /All/ folders you see on the screen shot are /not/ links, but some are
    marked as such.

    The folder `[email blocked]` ist just a normal folder into which I
    sync this Google account. The folder `[email blocked]` is to sync
    another Google account. There the sub-folders `Administration`,
    `Management`, `Misc`, `Tmp`, and `Topics` are /normal/ folders, no links.

    However, on another place at my filesystem I have links to
    `[email blocked]`, `Administration`, `Management`, `Misc`, `Tmp`, and
    `Topics`.

    [image: image.png]
    BR, /nm

  20. Path Finder Support Team closed this discussion on 13 Jan, 2018 05:06 PM.

  21. Path Finder Support Team re-opened this discussion on 13 Jan, 2018 05:06 PM

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