Extremely slow directory listing, exFat thumb drive Pathfinder 7.5 (1720)

doublesupercool's Avatar

doublesupercool

05 Dec, 2017 04:24 AM

For starters, this has been happening in Pathfinder since . . . forever for me. My external 16gb thumb drive is EXTREMELY slow to list directories. The directories only have relatively small files, the largest being some .psd files that are maybe 30mb. Everything else is .doc, .pages, .pdf etc.

Each folder takes around 8-10 seconds each to list. So getting to a class folder for my teaching schedule can take up to a minute.

Finder can open these folders and sub folders instantly.

What is likely happening in Pathfinder that bloats this load time sooooo much?

2015 Macbook Pro Retina
10.12.4
16gb RAM
256 SSD

  1. Path Finder Support Team closed this discussion on 07 Dec, 2017 02:44 PM.

  2. Path Finder Support Team re-opened this discussion on 07 Dec, 2017 02:45 PM

  3. Support Staff 1 Posted by Path Finder Sup... on 07 Dec, 2017 02:45 PM

    Path Finder Support Team's Avatar

    Hi, 

    Thanks for reaching out. 

    Unfortunately, there are quite a few issues with external storages. 

    Could you send us a sample (a snapshot) of Path Finder process in a separate file - this will enable us to analyze what happens with the application. Here's how to get it:

    1. Open Path Finder and reproduce the problem.
    2. Open Activity Monitor from the /Applications/Utilities folder.
    3. Select Path Finder in the process list. To help making a selection, type "Path Finder" in the Filter field.
    4. Click the Sample Process button in the toolbar - this will open a new window entitled "Sample of Path Finder" and a sample of the process is collected.
    5. Click Save and save the sample file.
    6. Close (Command-W) the Sample window opened in step 2.
    7. Send the sample file saved in step 5 to us.

    Looking forward to your reply.

    Best Regards,
    Jordan
    Path Finder Support Team

  4. Path Finder Support Team closed this discussion on 07 Dec, 2017 02:45 PM.

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