"Bottom Shelf" panel show/hide issue

aikasse's Avatar

aikasse

20 Nov, 2017 12:05 AM

  1. Select file
  2. Press "Botton Shelf" button twice (to show and hide panel)
    3.1. Option 1: Grey background space appears after file and folder column slide down
    3.2. Option 2: file and folder list slide up

Video demo: https://youtu.be/Z9V5h0HsvlI

MacBook Pro 15’’ mid 2017
macOS High Sierra v10.13.1
Path Finder 7.6.2 (1729)

  1. Support Staff 1 Posted by Path Finder Sup... on 20 Nov, 2017 03:18 PM

    Path Finder Support Team's Avatar

    Hi, 

    Thanks for reaching out! 

    I have forwarded your email to our developers. It may take some time to investigate the details of the issue. 

    Be sure to let us know should any further questions arise! 

    Best Regards, 
    Jordan
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 20 Nov, 2017 03:18 PM.

  3. Path Finder Support Team re-opened this discussion on 20 Nov, 2017 03:19 PM

  4. 2 Posted by aikasse on 10 Dec, 2017 09:41 PM

    aikasse's Avatar

    Hi!

    I think this issue is related with mp4, mp3... media files compatible with the PathFinder built-in media player. That is to say, when .mp4, .mp3,.. files are selected while pressing "Bottom Shelf" button and it is selected "preview" in any "Bottom Shelf" panels.

    Regards

  5. Support Staff 3 Posted by Path Finder Sup... on 15 Dec, 2017 04:24 PM

    Path Finder Support Team's Avatar

    Hi,

    Thank you for sharing the additional details with us. 

    So, does it happen only with mp3 and mp4 files in your PathFinder?
    Reproducible each and every time? 

    Looking forward to your reply. 

    Best Regards,
    Jordan
    Path Finder Support Team

  6. Path Finder Support Team closed this discussion on 15 Dec, 2017 04:24 PM.

  7. aikasse re-opened this discussion on 16 Dec, 2017 06:11 PM

  8. 4 Posted by aikasse on 16 Dec, 2017 06:11 PM

    aikasse's Avatar

    Yes.

    I think the issue trigger is the built-in media player showed in "preview" panel.

    I've completely uninstalled Path Finder and reinstalled again without any customization in order to reproduce this issue:

    https://youtu.be/6Tp9SoXqKCM

    Regards

  9. Path Finder Support Team closed this discussion on 17 Dec, 2017 02:57 PM.

  10. Path Finder Support Team re-opened this discussion on 17 Dec, 2017 02:57 PM

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac