High CPU usage still here, High Sierra, v7.6.2 (1729)

desperex's Avatar

desperex

09 Nov, 2017 11:10 AM

Hi,
the issue didn't go away with last update, CPU running @200%,
attaching sample.

  1. Support Staff 1 Posted by Path Finder Sup... on 10 Nov, 2017 02:41 PM

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    Hi, 

    Thank you for your sample! 

    I have forwarded your email to our developers. It may take some time to investigate the details. 

    Be sure to let us know should any further questions arise! 

    Best Regards,
    Jordan
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 10 Nov, 2017 02:41 PM.

  3. Path Finder Support Team re-opened this discussion on 10 Nov, 2017 02:41 PM

  4. 2 Posted by dteplow on 13 Nov, 2017 01:09 AM

    dteplow's Avatar

    Since updating my OS to 10.13.1 on a Retina MacBookPro, 15", Late 2013, 2 GHz Intel Core i7, 16GB RAM, PF build 1729 is running VERY slowly. It takes "forever" to open a directory and see its contents. I've attached an Activity Monitor log in case that would be helpful.

  5. Support Staff 3 Posted by Path Finder Sup... on 13 Nov, 2017 03:23 PM

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    Hi,

    May I ask you to follow the instruction and check if the issue still persists: 

    1. Delete Path Finder and its traces according to the article: 
      http://support.cocoatech.com/kb/installation-and-compatibility/how-...
    2. Download the latest version of the app from our site
    3. Copy zipped app to the Applications folder
    4. Unzip it into the Apps folder and launch

    Let me know how it goes. 

    Best Regards, 
    Jordan
    Path Finder Support Team 

  6. Path Finder Support Team closed this discussion on 13 Nov, 2017 03:23 PM.

  7. desperex re-opened this discussion on 16 Nov, 2017 12:55 PM

  8. 4 Posted by desperex on 16 Nov, 2017 12:55 PM

    desperex's Avatar

    Hi Jordan, reinstalled as per instructions above,
    issue still here, now with 20% on PF and >100% on QuicklookSatellite
    After quitting PF, QuicklookSatellite goes to zero.
    Activity monitor screenshot attached.

  9. Support Staff 5 Posted by Path Finder Sup... on 16 Nov, 2017 02:44 PM

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    Hi, 

    Thank you for your screenshot! 

    Unfortunately, this is a known issue of high CPU consumption with PathFinder. 
    Our developers are already aware of the issue and will fix it as soon as possible. 

    Please accept my apologies it takes so long to resolve the issue. 

    Meanwhile, please feel free to write us back and we will be happy to assist you.

    Best Regards, 
    Jordan 
    Path Finder Support Team

  10. Path Finder Support Team closed this discussion on 16 Nov, 2017 02:44 PM.

  11. Path Finder Support Team re-opened this discussion on 16 Nov, 2017 04:58 PM

  12. 6 Posted by Victor on 17 Nov, 2017 07:31 AM

    Victor's Avatar

    I also experience problems with high CPU load (PF 7.6.2, High Sierra 10.13.1). Seems that solution you mentioned in other post helps (View -> Sort by name). But it is a very important feature to sort files by its size. Do you plan to fix this issue in the upcoming updates?

  13. 7 Posted by Daniel on 17 Nov, 2017 09:14 AM

    Daniel's Avatar

    I didn't suffered from this issue before, but after upgrading to macOS 10.13.2 Beta (17C76a) I am now suffering from this to a point, where my Mac is actually unusable when PathFinder is running.

  14. Path Finder Support Team closed this discussion on 18 Nov, 2017 02:30 PM.

  15. Path Finder Support Team re-opened this discussion on 18 Nov, 2017 02:30 PM

  16. 8 Posted by desperex on 23 Nov, 2017 07:22 AM

    desperex's Avatar

    Same here, mac is unusable with this PF bug, closing PF and reopening gives less then 5 minutes of silence.

  17. Path Finder Support Team closed this discussion on 24 Nov, 2017 04:58 PM.

  18. Path Finder Support Team re-opened this discussion on 24 Nov, 2017 04:58 PM

  19. 9 Posted by u-ro on 25 Nov, 2017 12:26 AM

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    Could you PLEASE fix the hight-cpu-using bug? Eben 7.6.2 doesn't stop cpu-usage at -200% as described several times here.
    I don't know what the hell PF is doing while sqeezing the cpu.. After a PF-restart it is running well for some time, but this is not stable.
    When do we get a fix?

    UR

  20. Path Finder Support Team closed this discussion on 25 Nov, 2017 06:40 PM.

  21. Path Finder Support Team re-opened this discussion on 25 Nov, 2017 06:40 PM

  22. 10 Posted by Daniel on 28 Nov, 2017 11:13 AM

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    I would also be interested in an ETA for a fix? This issue is now open for several weeks and I have to work with Finder now, which not exactly supports my workflow. So I kindly ask you to provide an ETA of a bug fix.

  23. 11 Posted by dtoub on 28 Nov, 2017 02:41 PM

    dtoub's Avatar

    Me too. BTW, PF routinely uses over 17 GB of memory on my system (I have 8 GB installed). I uninstalled and reinstalled PF just two days ago per the instructions on this site, so that doesn't make a hill of beans worth of difference.

    I can't use PF at this point, which is a shame. I've reinstalled multiple times and the bugs remain, so perhaps it is time to stop suggesting reinstallation almost reflexively. Two weeks ago we were told the developer (again, is this being outsourced?) was aware and on it. I have no other application that is this heavy on RAM or CPU while doing nothing in particular.

  24. Path Finder Support Team closed this discussion on 02 Dec, 2017 07:54 PM.

  25. Path Finder Support Team re-opened this discussion on 02 Dec, 2017 07:54 PM

  26. 12 Posted by wwo on 04 Dec, 2017 02:56 PM

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    This should be a top priority! I'm having the same issue and a file browser that constantly uses > 100% CPU is just unusable! Please fix!

  27. 13 Posted by desperex on 07 Dec, 2017 08:11 AM

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    High Sierra 10.13.2, same behaviour

  28. Path Finder Support Team closed this discussion on 10 Dec, 2017 08:39 PM.

  29. Path Finder Support Team re-opened this discussion on 10 Dec, 2017 08:39 PM

  30. 14 Posted by desperex on 20 Dec, 2017 02:11 PM

    desperex's Avatar

    mac os clean installation seems to solve the issue

  31. Path Finder Support Team closed this discussion on 21 Dec, 2017 03:38 PM.

  32. Path Finder Support Team re-opened this discussion on 21 Dec, 2017 03:39 PM

  33. 15 Posted by fearmore on 28 Dec, 2017 04:19 PM

    fearmore's Avatar

    CPU usage runs high when viewing a folder with a lot of files.

    Also, I cannot get Path Finder to calculate file size, even in a moderate-sized folder. It either never finishes or takes an extremely long time. I note that Finder doesn't have this problem on the same folder.

    This should be a top priority!!

    Thank you.

  34. Path Finder Support Team closed this discussion on 31 Dec, 2017 08:57 AM.

  35. Path Finder Support Team re-opened this discussion on 31 Dec, 2017 08:57 AM

  36. 16 Posted by desperex on 22 Jan, 2018 04:44 PM

    desperex's Avatar

    Updating with sampling made on 10.13.3 beta 6

  37. Path Finder Support Team closed this discussion on 23 Jan, 2018 03:55 PM.

  38. Path Finder Support Team re-opened this discussion on 23 Jan, 2018 03:55 PM

  39. 17 Posted by Robbie on 05 Feb, 2018 12:37 PM

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    I've written scripts to quit Path Finder on sleep and open on wake and it still ends up consuming vast CPU cycles. It's been up for around 4 hours today and was eating 103.3% before I manually quit it. Craziness.

    It's not entirely gratifying to read that FP 8 is due in April, since that suggests that focus on the new (no doubt paid) version and not on fixing the problem with 7.6.2

  40. 18 Posted by 75th on 05 Feb, 2018 09:02 PM

    75th's Avatar

    I may have some insight into this. I noticed that a static site generator was constantly compiling my site, as though something were constantly writing to a file. This happened during Path Finder high CPU times. What I've determined so far:

    Path Finder is constantly rewriting certain files' Extended Attributes when those files are displayed in List View.

    Icon view and Column view do not show the problem. And it doesn't happen to every file with extended attributes. But while it's doing this, if you try to remove one of these files' extended attributes, they will be immediately put back by Path Finder if it's showing the file in List view.

    I've attached a sample from while this is happening. I would attach the files involved, but I don't think the extended attributes would come with them.

  41. 19 Posted by 75th on 06 Feb, 2018 01:44 PM

    75th's Avatar

    I did a little more experimentation on the affected files. If you quit Path Finder, remove an affected file's extended attributes, and relaunch Path Finder in List view, it still adds the attributes back. These are the attributes that Path Finder keeps reapplying to one of the files; they're all related to Finder tags, it seems:

    com.apple.metadata:_kMDItemUserTags:
    00000000  62 70 6C 69 73 74 30 30 A0 08 00 00 00 00 00 00  |bplist00........|
    00000010  01 01 00 00 00 00 00 00 00 01 00 00 00 00 00 00  |................|
    00000020  00 00 00 00 00 00 00 00 00 09                    |..........|
    0000002a
    com.apple.metadata:kMDItemOMUserTags:
    00000000  62 70 6C 69 73 74 30 30 A0 08 00 00 00 00 00 00  |bplist00........|
    00000010  01 01 00 00 00 00 00 00 00 01 00 00 00 00 00 00  |................|
    00000020  00 00 00 00 00 00 00 00 00 09                    |..........|
    0000002a
    org.openmetainfo.time:kMDItemOMUserTags:
    00000000  62 70 6C 69 73 74 30 30 33 41 C0 14 F3 F8 24 62  |bplist003A....$b|
    00000010  13 08 00 00 00 00 00 00 01 01 00 00 00 00 00 00  |................|
    00000020  00 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00  |................|
    00000030  00 11                                            |..|
    00000032
    org.openmetainfo:kMDItemOMUserTags:
    00000000  62 70 6C 69 73 74 30 30 A0 08 00 00 00 00 00 00  |bplist00........|
    00000010  01 01 00 00 00 00 00 00 00 01 00 00 00 00 00 00  |................|
    00000020  00 00 00 00 00 00 00 00 00 09                    |..........|
    0000002a
    

    EDIT: Aha! I just discovered that the problem stops if you hide the Tags column from List view!

  42. 20 Posted by 75th on 06 Feb, 2018 01:49 PM

    75th's Avatar

    Does anyone else see their problem disappear after disabling the Tags column in List view?

  43. Path Finder Support Team closed this discussion on 06 Feb, 2018 04:21 PM.

  44. Path Finder Support Team re-opened this discussion on 06 Feb, 2018 04:21 PM

  45. 21 Posted by wrkinprogress on 06 Feb, 2018 06:57 PM

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    This tip actually seems to be working for me! Thank you so much!

  46. Path Finder Support Team closed this discussion on 06 Feb, 2018 08:18 PM.

  47. Path Finder Support Team re-opened this discussion on 06 Feb, 2018 08:19 PM

  48. 22 Posted by biglz on 07 Feb, 2018 08:57 PM

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    It worked after disabling the tag column in the list view. Thank you, 75th.

  49. 23 Posted by feek on 08 Feb, 2018 05:52 AM

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    the other way => turning on tags in column list make CPU usage sky high!!

  50. 24 Posted by fearmore on 12 Feb, 2018 05:57 PM

    fearmore's Avatar

    YES, FINALLY AN ANSWER.

    Removing the Tags column in each tab completely eliminates the high CPU usage and, on my system, some weird blinking display and mouse problems. So if you can live without viewing Tags, there is a workaround until this unbelievably frustrating bug is fixed. It has been making Path Finder unusable for some time now -- and it is my most-used app.

  51. 25 Posted by Richard Hofer on 13 Feb, 2018 04:38 PM

    Richard Hofer's Avatar

    I'm having periodic issues with PF7 as well. I've never used "Tags" so this doesn't seem to be my issue. The app will just, seemingly randomly, lock up after I click on a file and I get the spinning beach ball for several minutes. After reboot, it seems to be fine for a while and then it locks up again.

    I thought I had solved the issue by turning off Preview in the bottom panes, but that only seemed to make it longer before I'd have an issue.

    Pathfinder is unusable to me right now. I love this program, but I can't use it at all. Back to the Finder. I hope the developers are looking for a fix and not, as others have rumored, just working on PF8 that won't come out for several months.

  52. 26 Posted by John on 13 Feb, 2018 05:58 PM

    John's Avatar

    Same here. Never used tags.
    Everything fine (~95% idle) then coreservicesd spikes to use as much CPU as possible and only stops after I quit PF.

    Also summed up in this thread: http://support.cocoatech.com/discussions/problems/68808-high-cpu-lo...

  53. 27 Posted by desperex on 13 Feb, 2018 06:22 PM

    desperex's Avatar

    Never used tags as well.
    Three months passed and we still have no solution.
    Were you dev guys able to reproduce the issue?
    Why there are so many different workarounds?
    What's the root cause?
    What feedback and diagnostics required to finally fix this?

  54. Path Finder Support Team closed this discussion on 14 Feb, 2018 05:18 PM.

  55. Path Finder Support Team re-opened this discussion on 14 Feb, 2018 05:19 PM

  56. 28 Posted by Etienne on 22 Feb, 2018 02:43 PM

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    same problem here since updating to high sierra some days ago ... update would be much appreciated.

  57. 29 Posted by Mary on 22 Feb, 2018 07:48 PM

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    I'm seeing the same issue. I don't view the bottom shelf nor do I enable Tags in list view.

  58. 30 Posted by Richard on 23 Feb, 2018 12:49 AM

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    I note that I have this issue on my machine that is using FileVault, but I don’t seem to have it on another that is not encrypted. What are others experiencing? Not sure it matters, but I thought I’d mention it.

  59. Path Finder Support Team closed this discussion on 23 Feb, 2018 07:09 AM.

  60. Path Finder Support Team re-opened this discussion on 23 Feb, 2018 07:09 AM

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