High CPU usage still here, High Sierra, v7.6.2 (1729)

desperex's Avatar

desperex

09 Nov, 2017 11:10 AM

Hi,
the issue didn't go away with last update, CPU running @200%,
attaching sample.

  1. Support Staff 1 Posted by Path Finder Sup... on 10 Nov, 2017 02:41 PM

    Path Finder Support Team's Avatar

    Hi, 

    Thank you for your sample! 

    I have forwarded your email to our developers. It may take some time to investigate the details. 

    Be sure to let us know should any further questions arise! 

    Best Regards,
    Jordan
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 10 Nov, 2017 02:41 PM.

  3. Path Finder Support Team re-opened this discussion on 10 Nov, 2017 02:41 PM

  4. 2 Posted by dteplow on 13 Nov, 2017 01:09 AM

    dteplow's Avatar

    Since updating my OS to 10.13.1 on a Retina MacBookPro, 15", Late 2013, 2 GHz Intel Core i7, 16GB RAM, PF build 1729 is running VERY slowly. It takes "forever" to open a directory and see its contents. I've attached an Activity Monitor log in case that would be helpful.

  5. Support Staff 3 Posted by Path Finder Sup... on 13 Nov, 2017 03:23 PM

    Path Finder Support Team's Avatar

    Hi,

    May I ask you to follow the instruction and check if the issue still persists: 

    1. Delete Path Finder and its traces according to the article: 
      http://support.cocoatech.com/kb/installation-and-compatibility/how-...
    2. Download the latest version of the app from our site
    3. Copy zipped app to the Applications folder
    4. Unzip it into the Apps folder and launch

    Let me know how it goes. 

    Best Regards, 
    Jordan
    Path Finder Support Team 

  6. Path Finder Support Team closed this discussion on 13 Nov, 2017 03:23 PM.

  7. desperex re-opened this discussion on 16 Nov, 2017 12:55 PM

  8. 4 Posted by desperex on 16 Nov, 2017 12:55 PM

    desperex's Avatar

    Hi Jordan, reinstalled as per instructions above,
    issue still here, now with 20% on PF and >100% on QuicklookSatellite
    After quitting PF, QuicklookSatellite goes to zero.
    Activity monitor screenshot attached.

  9. Support Staff 5 Posted by Path Finder Sup... on 16 Nov, 2017 02:44 PM

    Path Finder Support Team's Avatar

    Hi, 

    Thank you for your screenshot! 

    Unfortunately, this is a known issue of high CPU consumption with PathFinder. 
    Our developers are already aware of the issue and will fix it as soon as possible. 

    Please accept my apologies it takes so long to resolve the issue. 

    Meanwhile, please feel free to write us back and we will be happy to assist you.

    Best Regards, 
    Jordan 
    Path Finder Support Team

  10. Path Finder Support Team closed this discussion on 16 Nov, 2017 02:44 PM.

  11. Path Finder Support Team re-opened this discussion on 16 Nov, 2017 04:58 PM

  12. 6 Posted by Victor on 17 Nov, 2017 07:31 AM

    Victor's Avatar

    I also experience problems with high CPU load (PF 7.6.2, High Sierra 10.13.1). Seems that solution you mentioned in other post helps (View -> Sort by name). But it is a very important feature to sort files by its size. Do you plan to fix this issue in the upcoming updates?

  13. 7 Posted by Daniel on 17 Nov, 2017 09:14 AM

    Daniel's Avatar

    I didn't suffered from this issue before, but after upgrading to macOS 10.13.2 Beta (17C76a) I am now suffering from this to a point, where my Mac is actually unusable when PathFinder is running.

  14. Path Finder Support Team closed this discussion on 18 Nov, 2017 02:30 PM.

  15. Path Finder Support Team re-opened this discussion on 18 Nov, 2017 02:30 PM

  16. 8 Posted by desperex on 23 Nov, 2017 07:22 AM

    desperex's Avatar

    Same here, mac is unusable with this PF bug, closing PF and reopening gives less then 5 minutes of silence.

  17. Path Finder Support Team closed this discussion on 24 Nov, 2017 04:58 PM.

  18. Path Finder Support Team re-opened this discussion on 24 Nov, 2017 04:58 PM

  19. 9 Posted by u-ro on 25 Nov, 2017 12:26 AM

    u-ro's Avatar

    Could you PLEASE fix the hight-cpu-using bug? Eben 7.6.2 doesn't stop cpu-usage at -200% as described several times here.
    I don't know what the hell PF is doing while sqeezing the cpu.. After a PF-restart it is running well for some time, but this is not stable.
    When do we get a fix?

    UR

  20. Path Finder Support Team closed this discussion on 25 Nov, 2017 06:40 PM.

  21. Path Finder Support Team re-opened this discussion on 25 Nov, 2017 06:40 PM

  22. 10 Posted by Daniel on 28 Nov, 2017 11:13 AM

    Daniel's Avatar

    I would also be interested in an ETA for a fix? This issue is now open for several weeks and I have to work with Finder now, which not exactly supports my workflow. So I kindly ask you to provide an ETA of a bug fix.

  23. 11 Posted by dtoub on 28 Nov, 2017 02:41 PM

    dtoub's Avatar

    Me too. BTW, PF routinely uses over 17 GB of memory on my system (I have 8 GB installed). I uninstalled and reinstalled PF just two days ago per the instructions on this site, so that doesn't make a hill of beans worth of difference.

    I can't use PF at this point, which is a shame. I've reinstalled multiple times and the bugs remain, so perhaps it is time to stop suggesting reinstallation almost reflexively. Two weeks ago we were told the developer (again, is this being outsourced?) was aware and on it. I have no other application that is this heavy on RAM or CPU while doing nothing in particular.

  24. Path Finder Support Team closed this discussion on 02 Dec, 2017 07:54 PM.

  25. Path Finder Support Team re-opened this discussion on 02 Dec, 2017 07:54 PM

  26. 12 Posted by wwo on 04 Dec, 2017 02:56 PM

    wwo's Avatar

    This should be a top priority! I'm having the same issue and a file browser that constantly uses > 100% CPU is just unusable! Please fix!

  27. 13 Posted by desperex on 07 Dec, 2017 08:11 AM

    desperex's Avatar

    High Sierra 10.13.2, same behaviour

  28. Path Finder Support Team closed this discussion on 10 Dec, 2017 08:39 PM.

  29. Path Finder Support Team re-opened this discussion on 10 Dec, 2017 08:39 PM

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