PF 7.6.1 (1726) / Picture preview (pressing space) always small

robert.muench's Avatar

robert.muench

01 Nov, 2017 06:25 PM

When pressing space, the picture is always shown small as a thumbnail even if it's 2000pxx2000px. This was different in all other PF versions, where the full pic was shown.

  1. Support Staff 1 Posted by Path Finder Sup... on 03 Nov, 2017 05:37 PM

    Path Finder Support Team's Avatar

    Hi, 

    Thanks for reaching out! 

    May I ask you to follow the instruction and check if the issue still persists: 

    1. Delete Path Finder and its traces according to the instruction: http://support.cocoatech.com/kb/installation-and-compatibility/how-...
    2. Download the latest version of the app from our site
    3. Copy zipped app to the Applications folder
    4. Unzip it into the Apps folder and launch

    Let me know how it goes. 

    Best Regards,
    Jordan
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 03 Nov, 2017 05:37 PM.

  3. robert.muench re-opened this discussion on 06 Dec, 2017 12:28 PM

  4. 2 Posted by robert.muench on 06 Dec, 2017 12:28 PM

    robert.muench's Avatar

    A bit late but anyway... Why do I download PF6 from the homepage and not 7?

  5. 3 Posted by robert.muench on 06 Dec, 2017 12:36 PM

    robert.muench's Avatar

    After installing PF6, I can start it, enter my license code but now have a PF where mostly all menu items are greyed out. I can't open a window, nor the preferences... nothing. Even quitting is not possible via the menu.

  6. Path Finder Support Team closed this discussion on 07 Dec, 2017 03:49 PM.

  7. Path Finder Support Team re-opened this discussion on 07 Dec, 2017 03:51 PM

  8. Support Staff 4 Posted by Path Finder Sup... on 07 Dec, 2017 03:51 PM

    Path Finder Support Team's Avatar

    Hi, 

    Have you tried downloading the app via this link? 
    http://cocoatech.com/pathfinder/download

    Also, what macOS are you running? 

    Looking forward to your reply. 

    Best Regards,
    Jordan
    Path Finder Support Team

  9. Path Finder Support Team closed this discussion on 07 Dec, 2017 03:51 PM.

  10. robert.muench re-opened this discussion on 08 Dec, 2017 08:57 AM

  11. 5 Posted by robert.muench on 08 Dec, 2017 08:57 AM

    robert.muench's Avatar

    No, just via the normal web-site entry. Wondering why this doesn't give me PF7. So, what I did now was: uninstall, and re-use the trashed version...

    but doesn't seem that anything changed so far beside I lost all my settings & configurations...

  12. Support Staff 6 Posted by Path Finder Sup... on 08 Dec, 2017 04:26 PM

    Path Finder Support Team's Avatar

    Hi, 

    Please delete your PathFinder (all of its copies and trashed versions) and download it here: 
    http://cocoatech.com/pathfinder/download

    Sorry for the inconvenience with your settings and configurations. 

    I believe this is going to help. Let me know how it goes. 

    Best Regards,
    Jordan
    Path Finder Support Team

  13. Path Finder Support Team closed this discussion on 08 Dec, 2017 04:26 PM.

  14. robert.muench re-opened this discussion on 14 Dec, 2017 12:30 PM

  15. 7 Posted by robert.muench on 14 Dec, 2017 12:30 PM

    robert.muench's Avatar

    After I reboot things now seems to work, even when re-using the old trashed PF7 version.

  16. Support Staff 8 Posted by Path Finder Sup... on 14 Dec, 2017 04:32 PM

    Path Finder Support Team's Avatar

    Hi,

    I'm glad to hear that it works now. Thanks for letting me know how it went for you. 

    Please feel free to write us back and we will be happy to assist you.

    Best Regards,
    Jordan
    Path Finder Support Team

  17. Path Finder Support Team closed this discussion on 14 Dec, 2017 04:32 PM.

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