sidebar options

Helfried's Avatar

Helfried

10 Oct, 2017 06:22 PM

Sidebar doesn´t show devices and network drives. No option whatsoever in settings.

  1. Support Staff 1 Posted by Path Finder Sup... on 12 Oct, 2017 01:57 PM

    Path Finder Support Team's Avatar

    Hi,

    Thank you for contacting us!

    There should be a little gear button in the left bottom corner of your left pane.
    Could you please uncheck the options under 'Hide Sections'?  
    If that doesn't resolve your issue, try creating a New Sidebar via that gear button.

    Let me know how it goes.

    Best Regards,
    Jordan
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 12 Oct, 2017 01:57 PM.

  3. Helfried ULRiCH re-opened this discussion on 18 Oct, 2017 07:22 AM

  4. 2 Posted by Helfried ULRiCH on 18 Oct, 2017 07:22 AM

    Helfried ULRiCH's Avatar

    Dear Jordan,

    problem unfortunatly persists (see screenshot).

    Best Regards, Ulrich

    Helfried *ULRiCH*
    Niederberg 8a
    A8151 Hitzendorf

  5. Support Staff 3 Posted by Path Finder Sup... on 20 Oct, 2017 07:52 AM

    Path Finder Support Team's Avatar

    Hi Ulrich,

    May I kindly ask you to reinstall the application and let us know if it resolves the issue.

    To re-install Path Finder 7, first make sure to back-up your license information, so you have it ready after finishing this process. Next, follow the uninstall process listed in this Knowledge Base article: http://support.cocoatech.com/kb/installation-compatibility-and-perf... 

    Once it is done, head to our website to download a fresh installation of Path Finder: https://cocoatech.com/

    Put the Path Finder.app file in your Applications folder (it will perform this task automatically if opened in its download location), and then enter your license information.

    Please feel free to write us back and we will be happy to assist you.

    Best Regards,
    Jordan,
    Path Finder Support Team

  6. Path Finder Support Team closed this discussion on 20 Oct, 2017 07:52 AM.

  7. Helfried re-opened this discussion on 20 Oct, 2017 03:36 PM

  8. 4 Posted by Helfried on 20 Oct, 2017 03:36 PM

    Helfried's Avatar

    Dear Jordan,
    tried everything. No change.
    Best Regards,
    Helfried

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac