Cannot empty trash

Edson Mahfuz 's Avatar

Edson Mahfuz

10 Oct, 2017 12:01 PM

When I try to empty my trash PF goes into waiting mode and never manages to do it whereas if I try to do it through the Finder it happens immediately.

  1. Support Staff 1 Posted by Path Finder Sup... on 12 Oct, 2017 11:41 AM

    Path Finder Support Team's Avatar

    Hi Edson,

    Sorry to hear about your issue.

    Ad the first troubleshooting step, we recommend reinstalling the application. Please try and let us know if it resolves the issue.

    To re-install Path Finder 7, first make sure to back-up your license information, so you have it ready after finishing this process. Next, follow the uninstall process listed in this Knowledge Base article: http://support.cocoatech.com/kb/installation-compatibility-and-perf... 

    Once it is done, head to our website to download a fresh installation of Path Finder: https://cocoatech.com/

    Put the Path Finder.app file in your Applications folder (it will perform this task automatically if opened in its download location), and then enter your license information.

    Please feel free to write us back and we will be happy to assist you.

    Best Regards,
    Eugene,
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 12 Oct, 2017 11:41 AM.

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