Sidebar content dissapeared from PF7

esteban's Avatar

esteban

11 Aug, 2017 06:12 PM

As the title says. Like this: http://prntscr.com/g7bu1e
And from the thin air, wasn't even working on PF7 (open, but in background).

I read other discussions with issues similar, like this one:
http://support.cocoatech.com/discussions/problems/36502-pf73-places...
But any suggestion inside there didn't work for me.

Creating a new sidebar just give me another empty one: http://prntscr.com/g7bvva
Also the hide section doesn't show anything in any sidebar (default o new one): http://prntscr.com/g7bw4h
I already tried uninstalling the app with App Cleaner, and reinstalling it afterwards, but no luck. Issue persist.

Any help it's appreciated.
Thanks in advance!

  1. 1 Posted by esteban on 11 Aug, 2017 07:16 PM

    esteban's Avatar

    ...and it fixed itself. And again, doing nothing.

    Having PF7 closed (and not open in background), i selected "show in finder" inside Chrome. I had configured PF7 to open in any "in finder" as default. PF7 opens, and the sidebar is in there, restored as it was before.

    Don't know what happened, really. PF7 stuck without a sidebar for a couple of hours, and it fixed itself just now.
    If you need more info, just ask. Glad to provide logs or anything that can help you, guys.

    Thanks for the time, and for this really great app. Can't work without it.
    Esteban

  2. Path Finder Support Team closed this discussion on 12 Aug, 2017 05:33 PM.

  3. Path Finder Support Team re-opened this discussion on 12 Aug, 2017 05:34 PM

  4. Support Staff 2 Posted by Path Finder Sup... on 12 Aug, 2017 05:34 PM

    Path Finder Support Team's Avatar

    Hi Esteban, 

    Thanks for reaching out! 

    That's the known bug which is caused by the fact that we use old API to communicate with the system, and it actually works but sometimes produces random glitches. Our developer is aware of the problems and I am sure he's working on a solution. I've tagged your support ticket so that I won't forget to inform you when the fix is available. 

    Please feel free to write us back and we will be happy to assist you.

    Best Regards,
    Eugene,
    Path Finder Support Team

  5. Path Finder Support Team closed this discussion on 12 Aug, 2017 05:34 PM.

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