Pathfinder 8 Crashing repeatedly

Dave Griffiths's Avatar

Dave Griffiths

13 Jan, 2019 07:07 PM

Still doing it as of 13/01/2019. I have uninstalled, reinstalled, deleted Dropbox connection, deleted preferences plist, started in safe mode - finally gave up and have referred to support. But my issue is the same as all of those that have been raised so many times here... is anyone doing anything about this?

  1. Support Staff 1 Posted by Path Finder Sup... on 14 Jan, 2019 10:07 AM

    Path Finder Support Team's Avatar

    Hi Dave,

    I'm terribly sorry for the inconvenience, this is unacceptable. 
    Please make sure to submit the crash report in-app, our developers will review it as soon as possible. 

    Please feel free to write us back and we will be happy to assist you.

    Best Regards,
    Jordan 
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 14 Jan, 2019 10:07 AM.

  3. gemini10 re-opened this discussion on 15 Jan, 2019 11:21 PM

  4. 2 Posted by gemini10 on 15 Jan, 2019 11:21 PM

    gemini10's Avatar

    I don’t understand what you mean by “submit the crash report in-app”... which app do you mean?
        
        

         Get Outlook for iOS

  5. Support Staff 3 Posted by Path Finder Sup... on 16 Jan, 2019 01:04 PM

    Path Finder Support Team's Avatar

    Hi Dave,

    Whenever the crash happens, there should be a button saying "send logs". 

    Best Regards,
    Jordan 
    Path Finder Support Team

  6. Path Finder Support Team closed this discussion on 16 Jan, 2019 01:04 PM.

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