Info pop-up windows are blank.

Rob's Avatar

Rob

06 Dec, 2018 04:57 PM

I have a fresh installation of PathFinder. Get info (command-i) windows are now appearing totally blank.

  1. Support Staff 1 Posted by Path Finder Sup... on 07 Dec, 2018 09:50 AM

    Path Finder Support Team's Avatar

    Hi Rob, 

    First of all, please accept my apologies for the inconvenience. 

    You may need to delete folder "~/Library/Application Support/Path Finder/Settings/Data Store", where "~" is your home folder.

    Let me know how it goes. 

    Best Regards, 
    Jordan
    Path Finder Support Team 

  2. Path Finder Support Team closed this discussion on 07 Dec, 2018 09:50 AM.

  3. Rob re-opened this discussion on 07 Dec, 2018 05:35 PM

  4. 2 Posted by Rob on 07 Dec, 2018 05:35 PM

    Rob's Avatar

    Fortunately, the problem seems to have gone away, although I never like mysterious vulnerabilities that float in and out on their own schedule. Since I already spent an hour rebuilding viewing preferences yesterday, I’m inclined to skip this folder deletion, unless it won’t affect those things. Will deleting this folder require me to rebuild preferences? Thank you.

  5. Support Staff 3 Posted by Path Finder Sup... on 08 Dec, 2018 10:28 AM

    Path Finder Support Team's Avatar

    Hi Rob,

    Some of them will be gone, yes, unfortunately. 
    I assure that we've already reported this issue to our developers and they are working on tracking it down.  
    Hopefully, it will be fixed soon. 

    Please feel free to write us back and we will be happy to assist you.

    Best Regards,
    Jordan 
    Path Finder Support Team

  6. Path Finder Support Team closed this discussion on 08 Dec, 2018 10:28 AM.

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