blank window

Rob's Avatar

Rob

06 Dec, 2018 03:47 AM

sometimes when navigating lately i've been getting a blank window like this. can't navigate, can't modify with different modules, didn't ask for a blank window it just sticks it to me.

  1. Support Staff 1 Posted by Path Finder Sup... on 06 Dec, 2018 04:17 PM

    Path Finder Support Team's Avatar

    Hi Rob, 

    May I ask you to follow the instruction and check if the issue still persists: 

    1. Delete Path Finder and its traces according to the article: 
      http://support.cocoatech.com/kb/installation-and-compatibility/how-...
    2. Download the latest version of the app from our site
    3. Launch Path Finder and move it to the Apps folder as the app suggests

    Let me know how it goes. 

    Best Regards, 
    Jordan
    Path Finder Support Team 

  2. Path Finder Support Team closed this discussion on 06 Dec, 2018 04:17 PM.

  3. Rob re-opened this discussion on 06 Dec, 2018 04:56 PM

  4. 2 Posted by Rob on 06 Dec, 2018 04:56 PM

    Rob's Avatar

    Reinstalled software, so far I haven't seen this problem persist.

  5. Path Finder Support Team closed this discussion on 07 Dec, 2018 09:49 AM.

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