NAS not showing in Path Finder Shared, but showing in Finder

Dave's Avatar

Dave

05 Dec, 2018 02:42 PM

Hi,

I have a single NAS drive, it's a Synology 115j. I can confirm that it appears to be working as normal when using finder, but it seems to be hit and miss with Path Finder. For example, it was working with path finder this morning, this afternoon, I can't even get path finder to see it at all, yet using finder, I can use it as normal, browsing, dogging and dropping, etc.

I'm using 8.3.6 (1914) and 10.14.1 and I can confirm that this issue was present with 10.14, but not with High Sierra, for me at least.

I have completely uninstalled and then reinstalled using a freshly downloaded copy from your website, but still the issue persists.

If I restart the NAS, it then shows up in both finder and path finder.

Can anyone shed any light on this please? Thanks.

  1. Support Staff 1 Posted by Path Finder Sup... on 06 Dec, 2018 10:22 AM

    Path Finder Support Team's Avatar

    Hi Dave, 

    Please follow the instruction and check if the issue still persists: 

    1. Make sure that Path Finder is located in the Applications folder
      (in case you are using macOS Mojave) Use System Preferences > Security & Privacy > grant Full Disk Access to Path Finder

    2. Open your terminal and paste the following command to check if Path Finder has been slapped with the quarantined extended attribute:
      xattr /Applications/"Path Finder.app"

    3. If you see com.apple.quarantine returned as output from that last command, then go ahead and run this next command:
      xattr -d com.apple.quarantine /Applications/"Path Finder.app"

    You won't get any feedback or output from that command, but that's okay because you can just run the first command again to see for yourself if the com.apple.quarantine attribute shows up again. It shouldn't, and now Path Finder is freed from Apple quarantine jail. Restart your PathFinder now. 

    Don't hesitate to contact us should any questions arise. 

    Best Regards,
    Jordan
    Path Finder Support Team 

  2. Path Finder Support Team closed this discussion on 06 Dec, 2018 10:22 AM.

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