Path Finder 8.3.2b2// now 8.3.3 Crashes on Launch

pixeljammer's Avatar

pixeljammer

25 Oct, 2018 07:20 PM

I followed the removal instructions in the previously-resolved thread, restarted and installed the beta. Crashes on launch.

I added PF to the Full Disk Access in Security. I did the Quarantine fix mentioned elsewhere. Still not launching.

Crash Report:
https://www.dropbox.com/s/80df9mfdugr3131/20181025-PF8.3.2b2%20Cras...

Mac OS 10.1.4 Mojave
MacBook Pro 15
2.9GHz/32GB

  1. Path Finder Support Team closed this discussion on 26 Oct, 2018 08:20 AM.

  2. Path Finder Support Team re-opened this discussion on 26 Oct, 2018 08:21 AM

  3. Support Staff 1 Posted by Path Finder Sup... on 26 Oct, 2018 08:21 AM

    Path Finder Support Team's Avatar

    Hi,

    Please make sure to submit the crash report to Apple so our developers can review it. 

    Best Regards,
    Jordan 
    Path Finder Support Team

  4. Path Finder Support Team closed this discussion on 26 Oct, 2018 08:21 AM.

  5. pixeljammer re-opened this discussion on 26 Oct, 2018 03:07 PM

  6. 2 Posted by pixeljammer on 26 Oct, 2018 03:07 PM

    pixeljammer's Avatar

    Yes, I have done that.

  7. Support Staff 3 Posted by Path Finder Sup... on 27 Oct, 2018 03:31 PM

    Path Finder Support Team's Avatar

    Hi, 

    Are you still unable to launch the latest available version from our site? 

    Looking forward to your reply. 

    Best Regards,
    Jordan 
    Path Finder Support Team

  8. Path Finder Support Team closed this discussion on 27 Oct, 2018 03:31 PM.

  9. pixeljammer re-opened this discussion on 27 Oct, 2018 03:32 PM

  10. 4 Posted by pixeljammer on 27 Oct, 2018 03:32 PM

    pixeljammer's Avatar

    Yes. Still not working with either the3 main or the beta release.

    On 27 Oct 2018, at 9:31, Path Finder Support Team arranged some pixels
    so that they looked like this:

    > From: Path Finder Support Team (Cocoatech Support)
    > Subject: Path Finder 8.3.2b2 Crashes on Launch
    >
    > Hi, 
    >
    > Are you still unable to launch the latest available version from our
    > site? 
    >

  11. Support Staff 5 Posted by Path Finder Sup... on 27 Oct, 2018 06:04 PM

    Path Finder Support Team's Avatar

    Hi, 

    Our developers will review your crash report as soon as possible, sorry for the inconvenience. 

    Make sure to let us know should any further questions arise. 

    Best Regards, 
    Jordan
    Path Finder Support Team 

  12. Path Finder Support Team closed this discussion on 27 Oct, 2018 06:04 PM.

  13. pixeljammer re-opened this discussion on 06 Nov, 2018 08:25 PM

  14. 6 Posted by pixeljammer on 06 Nov, 2018 08:25 PM

    pixeljammer's Avatar

    8.3.3 still crashing on launch. Any thoughts?

  15. Support Staff 7 Posted by Path Finder Sup... on 07 Nov, 2018 11:53 AM

    Path Finder Support Team's Avatar

    Hi, 

    Please keep submitting the crash report with every new version of Path Finder (in-app). 

    Best Regards,
    Jordan 
    Path Finder Support Team

  16. Path Finder Support Team closed this discussion on 07 Nov, 2018 11:53 AM.

  17. pixeljammer re-opened this discussion on 07 Nov, 2018 02:27 PM

  18. 8 Posted by pixeljammer on 07 Nov, 2018 02:27 PM

    pixeljammer's Avatar

    Yes, that’s what I’ve been doing. Each time there is a new release, I
    download it, install, launch, crash. Then I uninstall everything, and go
    back to using a competitor‘s product. It’s quite frustrating.

  19. Support Staff 9 Posted by Path Finder Sup... on 09 Nov, 2018 07:59 AM

    Path Finder Support Team's Avatar

    Hi,

    Sorry for the inconvenience. 

    May I ask you to share your Mac specifications? 

    Best Regards,
    Jordan 
    Path Finder Support Team

  20. Path Finder Support Team closed this discussion on 09 Nov, 2018 07:59 AM.

  21. pixeljammer re-opened this discussion on 09 Nov, 2018 04:23 PM

  22. 10 Posted by pixeljammer on 09 Nov, 2018 04:23 PM

    pixeljammer's Avatar

    Hello, Jordan. If you look at the top of this thread, you'll see the specs of my machine.

    This morning's crash report has been sent.

    [Application Specific Information: *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[__NSPlaceholderArray initWithObjects:count:]: attempt to insert nil object from objects[4]' abort() called
    terminating with uncaught exception of type NSException]

  23. Support Staff 11 Posted by Path Finder Sup... on 10 Nov, 2018 02:33 PM

    Path Finder Support Team's Avatar

    Hi, 

    Thank you for your patience and sorry for the inconvenience. 

    Best Regards,
    Jordan 
    Path Finder Support Team

  24. Path Finder Support Team closed this discussion on 10 Nov, 2018 02:33 PM.

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