Send via email not working

tosbsas's Avatar

tosbsas

27 Sep, 2018 02:31 PM

Hi

mojave, PF 8.2.3

Send to mail is not working (:-(( Please fix urgently

You are loosing lidership fast here

  1. Support Staff 1 Posted by Path Finder Sup... on 28 Sep, 2018 11:10 AM

    Path Finder Support Team's Avatar

    Hi Ruben,

    Please confirm, in what part of Path Finder are you using this option? 
    Any chance to attach a screenshot? Just so we avoid confusion here. 

    Looking forward to your reply. 

    Best Regards,
    Jordan 
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 28 Sep, 2018 11:10 AM.

  3. tosbsas re-opened this discussion on 28 Sep, 2018 11:48 AM

  4. 2 Posted by tosbsas on 28 Sep, 2018 11:48 AM

    tosbsas's Avatar

    You asked for a screen

    I cna select Email but there it ends (;.(( no email is opened

  5. Support Staff 3 Posted by Path Finder Sup... on 28 Sep, 2018 11:51 AM

    Path Finder Support Team's Avatar

    Hi Ruben,

    Thank you for attaching the screenshot. 

    What is your default Mail application? 
    Is it macOS Mail or have you perhaps installed some kind of third-party app? 

    Best Regards,
    Jordan 
    Path Finder Support Team

  6. Path Finder Support Team closed this discussion on 28 Sep, 2018 11:51 AM.

  7. tosbsas re-opened this discussion on 28 Sep, 2018 11:52 AM

  8. 4 Posted by tosbsas on 28 Sep, 2018 11:52 AM

    tosbsas's Avatar

    Using standard Apple Mail, no other mail app installed

  9. Support Staff 5 Posted by Path Finder Sup... on 28 Sep, 2018 11:56 AM

    Path Finder Support Team's Avatar

    Hi Ruben, 

    I wasn't able to reproduce this issue, so far. We can wait for our developers to have a deeper look into this issue. 
    Or, alternatively, you can try following the instructions to clean up your preferences and check if the issue still persists: 

    1. Delete Path Finder and its traces according to the article: 
      http://support.cocoatech.com/kb/installation-and-compatibility/how-...
    2. Download the latest version of the app from our site
    3. Launch Path Finder and move it to the Apps folder as the app suggests

    Please note that this will remove all of your custom preferences. 

    Best Regards, 
    Jordan
    Path Finder Support Team 

  10. Path Finder Support Team closed this discussion on 28 Sep, 2018 11:56 AM.

  11. tosbsas re-opened this discussion on 28 Sep, 2018 12:08 PM

  12. 6 Posted by tosbsas on 28 Sep, 2018 12:08 PM

    tosbsas's Avatar

    Did the uninstall - Install thing - no change. No new email gets opened

  13. Support Staff 7 Posted by Path Finder Sup... on 28 Sep, 2018 12:25 PM

    Path Finder Support Team's Avatar

    Hi Ruben, 

    Thanks for trying that. 

    Forwarding the additional details to our developers now. 

    Make sure to let us know should any further questions arise. 

    Best Regards, 
    Jordan
    Path Finder Support Team 

  14. Path Finder Support Team closed this discussion on 28 Sep, 2018 12:25 PM.

  15. tosbsas re-opened this discussion on 28 Sep, 2018 01:05 PM

  16. 8 Posted by tosbsas on 28 Sep, 2018 01:05 PM

    tosbsas's Avatar

    ok, sounds good to check with devs

    by the way - if you need beta testers - more than willing

  17. 9 Posted by tosbsas on 28 Sep, 2018 01:29 PM

    tosbsas's Avatar

    One more - on the Forums Page i only can see my original post. The Rest is
    Not visible - why

    Ruben

    _______________________________

    Ruben Gutknecht

    Lima, Perú 

    Cel: +51-99349-1515

    Fax: 001-928-223-4243 International

    Voice/Fax: 49 (0) 721-151-379204

    http://telegram.me/tosbsas

    paypal.me/RubenGutknecht
    <applewebdata://40566043-5FAC-492D-B3D9-9F4745FD6351/paypal.me/RubenGutknecht>

    Deutschland

    [email blocked]

    [email blocked]

    Von: Support Team Path Finder <[email blocked]>
    <[email blocked]>
    Antworten: [email blocked] <[email blocked]>
    <[email blocked]>
    Datum: 28. September 2018 at 07:25:03
    An: [email blocked] <[email blocked]> <[email blocked]>
    Betreff: Cocoatech Support

    From: Path Finder Support Team (Cocoatech Support)
    > Subject: Send via email not working
    >
    > Hi Ruben,
    >
    > Thanks for trying that.
    >
    > Forwarding the additional details to our developers now.
    >
    > Make sure to let us know should any further questions arise.
    >
    > Best Regards,
    > Jordan
    > Path Finder Support Team
    >
    >
    >
    >
    >
    > View this discussion at our support site online:
    > http://support.cocoatech.com/discussions/problems/116113-send-via-email-not-working
    >
    > ---
    >
    > To unsubscribe and stop receiving emails from http://support.cocoatech.com,
    > visit
    > http://support.cocoatech.com/unsubscribe/cd3e2eb66fc5557dd8c5431cabce21d0d0d44f59
    >

  18. 10 Posted by bob.deskin on 29 Sep, 2018 12:43 PM

    bob.deskin's Avatar

    I have the same problem with sending by email after upgrading to Mojave. I'm using the latest version of Path Finder 8.2.4 (1892) and standard Apple Mail.

  19. Path Finder Support Team closed this discussion on 29 Sep, 2018 04:29 PM.

  20. Path Finder Support Team re-opened this discussion on 29 Sep, 2018 04:30 PM

  21. 11 Posted by tosbsas on 29 Sep, 2018 11:49 PM

    tosbsas's Avatar

    Guys - what's going on.

    Darkmode is a mess
    Modules popup on startup
    You hardly got the column mode right
    Send to Mail is broken

    Didn't you run the dev betatest of Mojave - 5 or more months now that Mojave is out

  22. Support Staff 12 Posted by Path Finder Sup... on 30 Sep, 2018 02:03 PM

    Path Finder Support Team's Avatar

    Hi Ruben,

    We did beta-test but there are always new changes. 

    1. Dark will be fixed as soon as possible
    2. Please make sure to use the "Got it" button in the modules window
    3. Fixed in the latest version
    4. On the developers' list

    Please feel free to write us back and we will be happy to assist you.

    Best Regards,
    Jordan 
    Path Finder Support Team

  23. Path Finder Support Team closed this discussion on 30 Sep, 2018 02:03 PM.

  24. tosbsas re-opened this discussion on 30 Sep, 2018 02:13 PM

  25. 13 Posted by tosbsas on 30 Sep, 2018 02:13 PM

    tosbsas's Avatar

    Hi

    That dark mode would come was very long known :-((
    Can't find the got it button
    Ok
    Incredible

  26. Support Staff 14 Posted by Path Finder Sup... on 30 Sep, 2018 08:47 PM

    Path Finder Support Team's Avatar

    Hi Ruben,

    Will you find this button if you temporary disable dark mode in the System preferences? 

    Best Regards,
    Jordan 
    Path Finder Support Team

  27. Path Finder Support Team closed this discussion on 30 Sep, 2018 08:47 PM.

  28. tosbsas re-opened this discussion on 30 Sep, 2018 09:22 PM

  29. 15 Posted by tosbsas on 30 Sep, 2018 09:22 PM

    tosbsas's Avatar

    Yes it did.

  30. Path Finder Support Team closed this discussion on 01 Oct, 2018 05:24 AM.

  31. tosbsas re-opened this discussion on 04 Oct, 2018 04:41 PM

  32. 16 Posted by tosbsas on 04 Oct, 2018 04:41 PM

    tosbsas's Avatar

    any news or test version for that - no email send bug?

  33. Path Finder Support Team closed this discussion on 05 Oct, 2018 09:47 AM.

  34. Path Finder Support Team re-opened this discussion on 05 Oct, 2018 09:47 AM

  35. 17 Posted by tosbsas on 12 Oct, 2018 01:30 PM

    tosbsas's Avatar

    any news - its no more than 2 weeks - no possibility to send files with email - s***cks

    On a side note:
    Why is lack communication discussion closed, and I can't open it. Posted in that thread, and no its closed and thats it - horrible

  36. Support Staff 18 Posted by Path Finder Sup... on 13 Oct, 2018 09:21 AM

    Path Finder Support Team's Avatar

    Hi Ruben,

    No news so far, unfortunately. 
    Re-opened the discussion in question. 

    Best Regards,
    Jordan 
    Path Finder Support Team

  37. Path Finder Support Team closed this discussion on 13 Oct, 2018 09:21 AM.

  38. tosbsas re-opened this discussion on 13 Oct, 2018 04:10 PM

  39. Path Finder Support Team closed this discussion on 13 Oct, 2018 06:15 PM.

  40. Path Finder Support Team re-opened this discussion on 13 Oct, 2018 06:15 PM

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