error updating

Dale Gagne's Avatar

Dale Gagne

14 Sep, 2018 04:19 PM

I tried running the latest update and i get this (attached). Any suggestions as to how I can fix this?

  1. Support Staff 1 Posted by Path Finder Sup... on 15 Sep, 2018 02:04 PM

    Path Finder Support Team's Avatar

    Hi Dale, 

    Please follow the instruction and check if the issue still persists: 

    1. Make sure that Path Finder is located in the Applications folder

    2. Open your terminal and paste the following command to check if Path Finder has been slapped with the quarantined extended attribute:
      xattr /Applications/"Path Finder.app"

    3. If you see com.apple.quarantine returned as output from that last command, then go ahead and run this next command:
      xattr -d com.apple.quarantine /Applications/"Path Finder.app"

    You won't get any feedback or output from that command, but that's okay because you can just run the first command again to see for yourself if the com.apple.quarantine attribute shows up again. It shouldn't, and now Path Finder is freed from Apple quarantine jail. Restart your PathFinder now. 

    Don't hesitate to contact us should any questions arise. 

    Best Regards,
    Jordan
    Path Finder Support Team 

  2. Path Finder Support Team closed this discussion on 15 Sep, 2018 02:04 PM.

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