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yoel.privado's Avatar

yoel.privado

11 Sep, 2018 01:12 PM

Hi there:

Custom added favorite links have been dissapering from left sidebar since several minor versions ago. Also, PF does not "remember" whether I want to show or hide sections on the left side bar. Somehow, the next time you bring up a window, it all goes back to default, forgeting about the links added.

Running the latest PF version 8.2 (1885)

Any help?

  1. Support Staff 1 Posted by Path Finder Sup... on 12 Sep, 2018 07:08 AM

    Path Finder Support Team's Avatar

    Hi Yoel, 

    Please follow the instruction and check if the issue still persists: 

    1. Make sure that Path Finder is located in the Applications folder

    2. Open your terminal and paste the following command to check if Path Finder has been slapped with the quarantined extended attribute:
      xattr /Applications/"Path Finder.app"

    3. If you see com.apple.quarantine returned as output from that last command, then go ahead and run this next command:
      xattr -d com.apple.quarantine /Applications/"Path Finder.app"

    You won't get any feedback or output from that command, but that's okay because you can just run the first command again to see for yourself if the com.apple.quarantine attribute shows up again. It shouldn't, and now Path Finder is freed from Apple quarantine jail. Restart your PathFinder now. 

    Don't hesitate to contact us should any questions arise. 

    Best Regards,
    Jordan
    Path Finder Support Team 

  2. Path Finder Support Team closed this discussion on 12 Sep, 2018 07:08 AM.

  3. yoel.privado re-opened this discussion on 12 Sep, 2018 10:41 AM

  4. 2 Posted by yoel.privado on 12 Sep, 2018 10:41 AM

    yoel.privado's Avatar

    Hello,

    The command did NOT show com.apple.quarantine as feedback and the problem persists.

    Thanks for the focus!

  5. Support Staff 3 Posted by Path Finder Sup... on 12 Sep, 2018 11:01 AM

    Path Finder Support Team's Avatar

    Hi Yoel, 

    Thanks for trying that. 

    Our developers will review the issue of losing preferences as soon as possible. 

    Make sure to let us know should any further questions arise. 

    Best Regards, 
    Jordan
    Path Finder Support Team 

  6. Path Finder Support Team closed this discussion on 12 Sep, 2018 11:01 AM.

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