Changed Settings Disappear

corent's Avatar

corent

12 Aug, 2018 03:45 PM

Every week or so (with daily use), after changing all settings to my liking, when I close and later reopen Path Finder, settings are lost and reverted to default requiring me to start all over. Reinstalling PF does not seem to fix it as I've done so. Please advise.

  1. Support Staff 1 Posted by Path Finder Sup... on 12 Aug, 2018 04:20 PM

    Path Finder Support Team's Avatar

    Hi Craig,

    Does PF crash prior to the moment when your settings are gone? 
    Any additional details that you could have noticed? 

    Best Regards,
    Jordan 
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 12 Aug, 2018 04:20 PM.

  3. corent re-opened this discussion on 12 Aug, 2018 04:23 PM

  4. 2 Posted by corent on 12 Aug, 2018 04:23 PM

    corent's Avatar

    No crashing. I closed PF intentionally and then reopened and settings were gone. This has happened previously as well. I also often get the white screen (discussed in other posts) requiring me to uninstall and reinstall, etc… But that’s a second and separate issue (I think).

    Craig Orent, Esq.,   Attorney at Law 
    Certified Criminal Law Specialist

    Phone: 480-656-7301
    Mobile: 602-295-7106
    Email: [email blocked]
    Website:http://www.orentcriminallaw.com
    Address: 11811 N Tatum Blvd, Suite 3031 Phoenix AZ 85028
    **** This message and any attachments are for the sole use of the intended recipient(s) and may contain information that is privileged and confidential. Any unauthorized review, use, disclosure or distribution is prohibited. If you have received this communication in error, please notify the sender immediately by return email and delete the message and any attachments from your system. Thank you.

  5. Support Staff 3 Posted by Path Finder Sup... on 12 Aug, 2018 04:32 PM

    Path Finder Support Team's Avatar

    Hi Craig,

    Will it help if you save your preferences in Sidebar preferences (gear button next to its title)? 

    Best Regards,
    Jordan 
    Path Finder Support Team

  6. Path Finder Support Team closed this discussion on 12 Aug, 2018 04:32 PM.

  7. corent re-opened this discussion on 12 Aug, 2018 05:04 PM

  8. 4 Posted by corent on 12 Aug, 2018 05:04 PM

    corent's Avatar

    I will try and see….

    *Craig Orent, Esq., * Attorney at Law
    Certified Criminal Law Specialist
    [image: photo]
    Phone: 480-656-7301
    Mobile: 602-295-7106
    Email: [email blocked]
    Website:http://www.orentcriminallaw.com
    Address: 11811 N Tatum Blvd, Suite 3031 Phoenix AZ 85028
    **** This message and any attachments are for the sole use of the intended
    recipient(s) and may contain information that is privileged and
    confidential. Any unauthorized review, use, disclosure or distribution is
    prohibited. If you have received this communication in error, please notify
    the sender immediately by return email and delete the message and any
    attachments from your system. Thank you.

  9. 5 Posted by corent on 12 Aug, 2018 05:06 PM

    corent's Avatar

    But it’s not just the sidebar that changes. EVERYTHING does. All settings,
    including modules etc. So not sure how saving would help

    *Craig Orent, Esq., * Attorney at Law
    Certified Criminal Law Specialist
    [image: photo]
    Phone: 480-656-7301
    Mobile: 602-295-7106
    Email: [email blocked]
    Website:http://www.orentcriminallaw.com
    Address: 11811 N Tatum Blvd, Suite 3031 Phoenix AZ 85028
    **** This message and any attachments are for the sole use of the intended
    recipient(s) and may contain information that is privileged and
    confidential. Any unauthorized review, use, disclosure or distribution is
    prohibited. If you have received this communication in error, please notify
    the sender immediately by return email and delete the message and any
    attachments from your system. Thank you.

  10. Path Finder Support Team closed this discussion on 12 Aug, 2018 05:26 PM.

  11. Path Finder Support Team re-opened this discussion on 12 Aug, 2018 05:27 PM

  12. Support Staff 6 Posted by Path Finder Sup... on 12 Aug, 2018 05:27 PM

    Path Finder Support Team's Avatar

    Hi Craig, 

    Thanks for reporting this issue!

    Forwarding the additional details to our developers now. 

    Make sure to let us know should any further questions arise. 

    Best Regards, 
    Jordan
    Path Finder Support Team 

  13. Path Finder Support Team closed this discussion on 12 Aug, 2018 05:27 PM.

  14. corent re-opened this discussion on 12 Aug, 2018 05:28 PM

  15. 7 Posted by corent on 12 Aug, 2018 05:28 PM

    corent's Avatar

    Thanks. And btw I have saved all settings in all areas and have locked all. So we’ll see.

    Craig Orent, Esq.,   Attorney at Law 
    Certified Criminal Law Specialist

    Phone: 480-656-7301
    Mobile: 602-295-7106
    Email: [email blocked]
    Website:http://www.orentcriminallaw.com
    Address: 11811 N Tatum Blvd, Suite 3031 Phoenix AZ 85028
    **** This message and any attachments are for the sole use of the intended recipient(s) and may contain information that is privileged and confidential. Any unauthorized review, use, disclosure or distribution is prohibited. If you have received this communication in error, please notify the sender immediately by return email and delete the message and any attachments from your system. Thank you.

  16. Path Finder Support Team closed this discussion on 12 Aug, 2018 05:30 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac