Pathfinder keeps quitting and losing preferences

Dale Gagne's Avatar

Dale Gagne

02 Aug, 2018 03:23 PM

Been noticing every few days pathfinder freeze requiring a forcequit to get it to close. When relaunched all preferences are gone and it's back to factory.

  1. Support Staff 1 Posted by Path Finder Sup... on 02 Aug, 2018 04:23 PM

    Path Finder Support Team's Avatar

    Hi Dale, 

    May I ask you to follow the instruction and check if the issue still persists: 

    1. Delete Path Finder and its traces according to the article: 
      http://support.cocoatech.com/kb/installation-and-compatibility/how-...
    2. Download the latest version of the app from our site
    3. Copy zipped app to the Applications folder
    4. Unzip it into the Apps folder and launch

    Let me know how it goes. 

    Best Regards, 
    Jordan
    Path Finder Support Team 

  2. Path Finder Support Team closed this discussion on 02 Aug, 2018 04:23 PM.

  3. Dale Gagne re-opened this discussion on 07 Aug, 2018 12:54 PM

  4. 2 Posted by Dale Gagne on 07 Aug, 2018 12:54 PM

    Dale Gagne's Avatar

    Seems to be holding prefs now. Thanks.

  5. Support Staff 3 Posted by Path Finder Sup... on 07 Aug, 2018 02:32 PM

    Path Finder Support Team's Avatar

    Hi Dale,

    We are glad to assist! Please make sure to write us back should any further questions arise.

    Best Regards,
    Jordan
    Path Finder Support Team

  6. Path Finder Support Team closed this discussion on 07 Aug, 2018 02:32 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac