Saved files on external on USB - now files are saved as Alias

Madeline Arnold's Avatar

Madeline Arnold

12 Jul, 2018 03:32 PM

Saved files on external on USB - now try to reopen n computer files are saved as Alias
When try and fix alias it does not work said original item cannot be found.
How do I get these files back?

  1. Support Staff 1 Posted by Path Finder Sup... on 13 Jul, 2018 08:51 PM

    Path Finder Support Team's Avatar

    Hi Madeline,

    Sorry to hear about this issue. 

    Do you perhaps remind what steps you took prior to this issue? 
    Any chance to provide me with the steps to reproduce it? 

    If the files are absolutely important to you, I'd recommend to immediately turn your Mac off to prevent overwriting of the deleted files and hand your drive to a local professional data recovery service.

    Looking forward to your reply. 

    Best Regards,
    Jordan 
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 13 Jul, 2018 08:51 PM.

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