Info module crashing, PathFinder 8.0.4

eric's Avatar

eric

12 Jul, 2018 03:14 PM

I have two machines both running PathFinder 8.0.4
Since upgrading from 8.0.3 to 8.0.4 one on my machines (work) consistently crashes when the info module is active and I click on a file (which would normally show the associated files info in the info module).

I have tried deleting my preferences file (~/Library/Preferences/com.cocoatech/PathFinder.plist) and still I will crash when I add the info module back & select a file.

Also, the crash doesn't just take down PathFinder, but takes down the whole OS requiring a forced reboot; very ugly.

  1. Support Staff 1 Posted by Path Finder Sup... on 13 Jul, 2018 04:37 PM

    Path Finder Support Team's Avatar

    Hi, 

    May I ask you to follow the instruction and check if the issue still persists: 

    1. Delete Path Finder and its traces according to the article: 
      http://support.cocoatech.com/kb/installation-and-compatibility/how-...
    2. Download the latest version of the app from our site
    3. Copy zipped app to the Applications folder
    4. Unzip it into the Apps folder and launch

    Let me know how it goes. 

    Best Regards, 
    Jordan
    Path Finder Support Team 

  2. Path Finder Support Team closed this discussion on 13 Jul, 2018 04:37 PM.

  3. eric re-opened this discussion on 16 Jul, 2018 01:51 PM

  4. 2 Posted by eric on 16 Jul, 2018 01:51 PM

    eric's Avatar

    That has solved the problem. Thank you.

  5. Support Staff 3 Posted by Path Finder Sup... on 16 Jul, 2018 03:07 PM

    Path Finder Support Team's Avatar

    Hi, 

    We are glad to assist! Please make sure to write us back should any further questions arise.

    Best Regards,
    Jordan
    Path Finder Support Team

  6. Path Finder Support Team closed this discussion on 16 Jul, 2018 03:07 PM.

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