sidebar problems

creek1's Avatar

creek1

09 Jul, 2018 05:20 PM

I was having problems getting Dropstack to show and I fixed that, but now Dropstack hides everything else in the sidebar.

  1. Path Finder Support Team closed this discussion on 09 Jul, 2018 07:56 PM.

  2. Path Finder Support Team re-opened this discussion on 09 Jul, 2018 07:58 PM

  3. Support Staff 1 Posted by Path Finder Sup... on 09 Jul, 2018 07:58 PM

    Path Finder Support Team's Avatar

    Hi,

    Can you remove the Dropstack module and add it once again? 

    Please feel free to write us back and we will be happy to assist you.

    Best Regards,
    Jordan 
    Path Finder Support Team

  4. Path Finder Support Team closed this discussion on 09 Jul, 2018 07:58 PM.

  5. creek1 re-opened this discussion on 09 Jul, 2018 08:08 PM

  6. 2 Posted by creek1 on 09 Jul, 2018 08:08 PM

    creek1's Avatar

    Hi Jordan,

    I can’t figure out how to remove it.

    Dave

  7. Support Staff 3 Posted by Path Finder Sup... on 11 Jul, 2018 02:20 PM

    Path Finder Support Team's Avatar

    Hi Dave, 

    May I ask you to follow the instruction and check if the issue still persists: 

    1. Delete Path Finder and its traces according to the article: 
      http://support.cocoatech.com/kb/installation-and-compatibility/how-...
    2. Download the latest version of the app from our site
    3. Copy zipped app to the Applications folder
    4. Unzip it into the Apps folder and launch

    Let me know how it goes. 

    Best Regards, 
    Jordan
    Path Finder Support Team 

  8. Path Finder Support Team closed this discussion on 11 Jul, 2018 02:20 PM.

  9. creek1 re-opened this discussion on 11 Jul, 2018 11:33 PM

  10. 4 Posted by creek1 on 11 Jul, 2018 11:33 PM

    creek1's Avatar

    Hi Jordan,

    Success. I’m pretty sure that unzipping the file in the Application folder is what gave me the success because I had, indeed, removed all traces of the app in my prior attempts.

    Thanks,

    Dave

  11. Support Staff 5 Posted by Path Finder Sup... on 13 Jul, 2018 03:08 PM

    Path Finder Support Team's Avatar

    Hi Dave, 

    Thank you for the confirmation. Please make sure to write us back should any further questions arise.

    Best Regards,
    Jordan
    Path Finder Support Team

  12. Path Finder Support Team closed this discussion on 13 Jul, 2018 03:08 PM.

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