Sampling tools needs to take control of another process for debugging to continue

danas.uh's Avatar

danas.uh

19 Jun, 2018 01:46 AM

Almost every time I do any operation I get this message: "Sampling tools needs to take control of another process for debugging to continue" and password input. If I click cancel several times, it goes away. It occurs randomly mostly on file operations, like copy/paste, move, save, etc.

  1. Support Staff 1 Posted by Path Finder Sup... on 20 Jun, 2018 02:15 PM

    Path Finder Support Team's Avatar

    Hi Danas, 

    Please follow the instruction and check if the issue still persists: 

    1. Open your terminal and paste the following command to check if Path Finder has been slapped with the quarantined extended attribute:
      xattr /Applications/"Path Finder.app"

    2. If you see com.apple.quarantine returned as output from that last command, then go ahead and run this next command:
      xattr -d com.apple.quarantine /Applications/"Path Finder.app"

    You won't get any feedback or output from that command, but that's okay because you can just run the first command again to see for yourself if the com.apple.quarantine attribute shows up again. It shouldn't, and now Path Finder is freed from Apple quarantine jail. Restart your PathFinder now. 

    Don't hesitate to contact us should any questions arise. 

    Best Regards,
    Jordan
    Path Finder Support Team 

  2. Path Finder Support Team closed this discussion on 20 Jun, 2018 02:15 PM.

  3. danas.uh re-opened this discussion on 02 Sep, 2018 01:55 PM

  4. 2 Posted by danas.uh on 02 Sep, 2018 01:55 PM

    danas.uh's Avatar

    Hi.
    Sorry for late reply, I was on long vacation. I'm back to my Mac now and I just tried this, and the command did not return any results.
    Path Finder is still acting the same...

  5. Support Staff 3 Posted by Path Finder Sup... on 02 Sep, 2018 01:59 PM

    Path Finder Support Team's Avatar

    Hi Danas, 

    Is it macOS warning or third-party app's? Any chance to attach a screenshot? 

    Also, may I ask you to follow the instruction and check if the issue still persists: 

    1. Delete Path Finder and its traces according to the article: 
      http://support.cocoatech.com/kb/installation-and-compatibility/how-...
    2. Download the latest version of the app from our site
    3. Copy zipped app to the Applications folder
    4. Unzip it into the Apps folder and launch

    Let me know how it goes. 

    Best Regards, 
    Jordan
    Path Finder Support Team 

  6. Path Finder Support Team closed this discussion on 02 Sep, 2018 01:59 PM.

  7. danas.uh re-opened this discussion on 06 Sep, 2018 09:33 AM

  8. 4 Posted by danas.uh on 06 Sep, 2018 09:33 AM

    danas.uh's Avatar

    Hi Jordan
    I did that already before, it didn't help either.
    I am still getting this popup almost every time I do anything. Copy paste files, try to view them, move them, etc.
    Here are attached 2 screenshots from 2 different events - as you can see behind then I only select a file or a folder and either try to move it or something - I will try to make a list of actions I try to do when I get this, but it's pretty random.
    I don't know which other process on MAC could do that, because it only happens when I'm using PathFinder...

  9. Support Staff 5 Posted by Path Finder Sup... on 07 Sep, 2018 03:05 PM

    Path Finder Support Team's Avatar

    Hi, 

    Sorry for the inconvenience. 

    Have you used AppCleaner or manually removed the PF preferences? 
    Any chance to try another option from this list? 

    Looking forward to your reply. 

    Best Regards,
    Jordan 
    Path Finder Support Team

  10. Path Finder Support Team closed this discussion on 07 Sep, 2018 03:05 PM.

  11. danas.uh re-opened this discussion on 24 Sep, 2018 08:03 PM

  12. 6 Posted by danas.uh on 24 Sep, 2018 08:03 PM

    danas.uh's Avatar

    Hi.
    I think I have used the App Cleaner for that, I can't remember now. I can try reinstalling it again and let you know how it goes.
    Meantime I wrote down all the events that cause Path Finder to create this dialogue:
    1. Creation of new folder
    2. closing a tab
    3. entering a folder

    thanks.

  13. Support Staff 7 Posted by Path Finder Sup... on 25 Sep, 2018 09:06 AM

    Path Finder Support Team's Avatar

    Hi Danas, 

    Please follow the instructions below once again: 

    1. Make sure that Path Finder is located in the Applications folder

    2. Open your terminal and paste the following command to check if Path Finder has been slapped with the quarantined extended attribute:
      xattr /Applications/"Path Finder.app"

    3. If you see com.apple.quarantine returned as output from that last command, then go ahead and run this next command:
      xattr -d com.apple.quarantine /Applications/"Path Finder.app"

    You won't get any feedback or output from that command, but that's okay because you can just run the first command again to see for yourself if the com.apple.quarantine attribute shows up again. It shouldn't, and now Path Finder is freed from Apple quarantine jail. Restart your PathFinder now. 

    This time no output from the second step? 

    Best Regards,
    Jordan
    Path Finder Support Team 

  14. Path Finder Support Team closed this discussion on 25 Sep, 2018 09:06 AM.

  15. danas.uh re-opened this discussion on 25 Sep, 2018 11:51 AM

  16. 8 Posted by danas.uh on 25 Sep, 2018 11:51 AM

    danas.uh's Avatar

    Hi Jordan
    I did that but I am not getting any output (screenshot attached)...

  17. Support Staff 9 Posted by Path Finder Sup... on 25 Sep, 2018 12:24 PM

    Path Finder Support Team's Avatar

    Hi Danas,

    May I ask you to test, will you get this issue under Guest user on your machine? 

    Best Regards,
    Jordan 
    Path Finder Support Team

  18. Path Finder Support Team closed this discussion on 25 Sep, 2018 12:24 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac