most of the issues resolved are NOT....

franctastic's Avatar

franctastic

16 Jun, 2018 11:20 PM

Unfortunately, this is a known issue for some of our users.
We will review this issue as soon as possible.

Please feel free to write us back and we will be happy to assist you.

Best Regards,
Path Finder Support Team


RESOLVED?
closed this discussion?
Path Finder Support Team closed this discussion...

close discussion without a solution

Do you think we're stupid?

  1. Support Staff 1 Posted by Path Finder Sup... on 17 Jun, 2018 11:23 AM

    Path Finder Support Team's Avatar

    Hi Franc,

    Sorry for the inconvenience. 

    The forum is integrated with our CRM system and it automatically closes tickets after each reply.
    Every new reply reopens it, so other users should be able to comment and subscribe to your thread regardless of its status. 
    We don't close discussions manually. 

    Please feel free to write us back and we will be happy to assist you. 

    Best Regards,
    Jordan
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 17 Jun, 2018 11:23 AM.

  3. franctastic re-opened this discussion on 17 Jun, 2018 08:25 PM

  4. 2 Posted by franctastic on 17 Jun, 2018 08:26 PM

    franctastic's Avatar

    "automatically closes tickets after each reply"

    closes tickets is not RESOLVED!

  5. Path Finder Support Team closed this discussion on 18 Jun, 2018 01:39 PM.

  6. Path Finder Support Team re-opened this discussion on 18 Jun, 2018 01:39 PM

  7. 3 Posted by franctastic on 21 Jun, 2018 10:12 PM

    franctastic's Avatar

    RESOLVED?

  8. Path Finder Support Team closed this discussion on 22 Jun, 2018 11:13 AM.

  9. Path Finder Support Team re-opened this discussion on 22 Jun, 2018 11:14 AM

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