Constant crashing

Steven Miller's Avatar

Steven Miller

14 Jun, 2018 05:26 PM

Since the last update, getting the spinning beach ball regularly.....never happened before.

  1. Support Staff 1 Posted by Path Finder Sup... on 15 Jun, 2018 03:28 PM

    Path Finder Support Team's Avatar

    Hi Steven, 

    Thanks for reaching out! 

    Please delete your preferences file ~/Library/Preferences/com.cocoatech.PathFinder.plist and check if the issue still persists. 

    Looking forward to your reply. 

    Best Regards,
    Jordan 
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 15 Jun, 2018 03:28 PM.

  3. Steven Merley re-opened this discussion on 19 Jun, 2018 04:02 PM

  4. 2 Posted by Steven Merley on 19 Jun, 2018 04:02 PM

    Steven Merley's Avatar

    I did it but still crashing….

  5. Support Staff 3 Posted by Path Finder Sup... on 20 Jun, 2018 03:33 PM

    Path Finder Support Team's Avatar

    Hi Steven, 

    May I ask you to follow the instruction and check if the issue still persists: 

    1. Delete Path Finder and its traces according to the article: 
      http://support.cocoatech.com/kb/installation-and-compatibility/how-...
    2. Download the latest version of the app from our site
    3. Copy zipped app to the Applications folder
    4. Unzip it into the Apps folder and launch

    Let me know how it goes. 

    Best Regards, 
    Jordan
    Path Finder Support Team 

  6. Path Finder Support Team closed this discussion on 20 Jun, 2018 03:33 PM.

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