Double-click when clicking icon

narosis's Avatar

narosis

13 Jun, 2018 03:05 AM

Double-click when clicking icon is NOT working at all! As a matter of fact sometimes double clicking an icon doesn't work, PLEASE investigate

  1. Support Staff 1 Posted by Path Finder Sup... on 13 Jun, 2018 04:41 PM

    Path Finder Support Team's Avatar

    Hi Narosis,

    Thanks for the feedback. What icon are you referring to? 
    Any chance to attach a screenshot?

    Looking forward to your reply. 

    Best Regards,
    Jordan 
    Path Finder Support Team

  2. Path Finder Support Team closed this discussion on 13 Jun, 2018 04:41 PM.

  3. narosis re-opened this discussion on 15 Jun, 2018 01:11 PM

  4. 2 Posted by narosis on 15 Jun, 2018 01:11 PM

    narosis's Avatar

    Apologies for my late reply I was experiencing macOS upgrade issues & forgot to check this posting for a reply. In the clip I attached you will see that the few Icons I did click didn't work and that is the case for ANY icon I attempt to single click/double click

  5. Support Staff 3 Posted by Path Finder Sup... on 15 Jun, 2018 04:10 PM

    Path Finder Support Team's Avatar

    Hi Narosis, 

    Unfortunately, I haven't managed to reproduce this issue so far. 
    May I ask you to follow the instruction and check if the issue still persists: 

    1. Delete Path Finder and its traces according to the article: 
      http://support.cocoatech.com/kb/installation-and-compatibility/how-...
    2. Download the latest version of the app from our site
    3. Copy zipped app to the Applications folder
    4. Unzip it into the Apps folder and launch

    Let me know how it goes. 

    Best Regards, 
    Jordan
    Path Finder Support Team 

  6. Path Finder Support Team closed this discussion on 15 Jun, 2018 04:10 PM.

  7. narosis re-opened this discussion on 02 Jul, 2018 10:06 AM

  8. 4 Posted by narosis on 02 Jul, 2018 10:06 AM

    narosis's Avatar

    Apologies again for my late reply, installing Mojave Beta resulted in unforeseen chaos. After following your instructions I am still at a loss as the desired behavior eludes me.

  9. Support Staff 5 Posted by Path Finder Sup... on 04 Jul, 2018 02:41 PM

    Path Finder Support Team's Avatar

    Hi Narosis,

    Is clicking icons the same for both enabled and disabled "Double-click when clicking icons" at PathFinder > Preferences > Browser? 

    Looking forward to your reply. 

    Best Regards,
    Jordan 
    Path Finder Support Team

  10. Path Finder Support Team closed this discussion on 04 Jul, 2018 02:41 PM.

  11. narosis re-opened this discussion on 07 Jul, 2018 06:02 AM

  12. 6 Posted by narosis on 07 Jul, 2018 06:02 AM

    narosis's Avatar

    yes the behavior remains the same but I noticed that this behavior is
    persistent on m test machine [I have multiple versions of os x running for
    evaluation/consultation purposes] and noticed that the behavior works as
    expected in the beta of Mojave so I'm sure there is something that I have
    installed which is creating a conflict which is preventing path finder to
    act as expected. thank you for your assistance in this matter. I will
    troubleshoot to the best of my ability as I'm sure something I have
    installed is preventing Path Finder from working as intended. Thanks again
    and though this matter isn't yet resolved for all intents and purposes you
    can close this ticket. Thank you again.

    -NT

  13. Support Staff 7 Posted by Path Finder Sup... on 07 Jul, 2018 03:58 PM

    Path Finder Support Team's Avatar

    Hi Narosis,

    We are glad to assist! Please make sure to write us back should any further questions arise.

    Best Regards,
    Jordan
    Path Finder Support Team

  14. Path Finder Support Team closed this discussion on 07 Jul, 2018 03:58 PM.

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